On the occasion of friendship day a brief summary of the book written by Dale Carnegie’s "How to Win Friends and Influence People."
Quotes in the book -

A thread

#FriendsForever #FriendshipDay2020

Techniques in Handling People

1. Don’t criticize, condemn, or complain.
2. Give honest and sincere appreciation.
3. Arouse in the other person an eager want.

Five ways to make people like you

1. Become genuinely interested in other people.

2. Smile

3. Remember that a person’s name is to that person the sweetest and most important sound in any language.

4. Be a good listener.

5. Talk in terms of the other person’s interests.

Win people to your way of thinking
1. The only way to get the best of an argument is to avoid it.
2. Show respect for the other person’s opinions. Never say, “You’re wrong.”
3. If you are wrong, admit it quickly and emphatically.
4. Dramatize your ideas.
5. Throwdown a challenge.

Be a Leader

1. Begin with praise and honest appreciation.
2. Call attention to people’s mistakes indirectly.
3. Talk about your own mistakes before criticizing the other person.
4. Ask questions instead of giving direct orders.
5. Let the other person save face.

some good quotes in the book

"Every man I meet is my superior in some way. In that, I learn of him."

"Criticisms are like homing pigeons. They always return home."

"A person’s name is to that person the sweetest and most important sound in any language."

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