Tried for over a week to not have my internet speed dropped by @Vodacom

Done everything they said which will keep it at this level. Email, phone and whatsapp all saying it won't go down.

I'm literally trying to give them more money.

Guess what...

Cannot wait until I can move to another ISP. They have constantly failed at every single stage of being an ISP

Billing failures for months. App doesn't work so can't see usage or change details (even spoken to their developers about it). Their locking customers out of the router

That's right, the router you get. You can't change a setting on it. You must phone support to do it remotely.

Absolutely the worst experience