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We're experiencing a surge of COVID-19 cases in our area.
After searching through our data I have some tips for the UK Test & Trace system...
(a thread...) (1/7)
After searching through our data I have some tips for the UK Test & Trace system...
(a thread...) (1/7)
(2/7) The rate at which Test & Trace is reaching positive cases is very poor in deprived and ethnically diverse areas.
Please redesign your service with that in mind.
Please redesign your service with that in mind.
(3/7) Improve your ability to communicate in non-English languages. This is proving a major barrier for you in our area right now.
(4/7) Make sure you ask about 'place of work' at the point of testing AND pass it on in the data you send us.
I can't tell you how important this is.
Our surge in cases has been driven by large workplace outbreaks not notified to us until dozens of cases had emerged.
I can't tell you how important this is.
Our surge in cases has been driven by large workplace outbreaks not notified to us until dozens of cases had emerged.
(5/7) Gather more contact details to increase the chance of a successful follow up. At least two phone numbers, email address and postal address are all needed.
(6/7) Partner with local authorities in the delivery of Test & Trace. We can help reach people as well as tailor the service to local needs. Work with us!
(7/7) Finally - hitting some arbitrary target number of tests is really not the most important thing.
We need to separate the infected from the non-infected and break the chain of transmission. Make that your goal - not a number. Make everything you do about that.
We need to separate the infected from the non-infected and break the chain of transmission. Make that your goal - not a number. Make everything you do about that.
