What& #39;s worse than finding a mystery inclusion which looks like a catering plaster in your sandwich? Getting a message from @sainsburys to say they value you telling them at 2 pence.
Yes that& #39;s right folks. We found blue rubbery bits in an 800g tiger bread loaf, half of which I had fed to the kids. So I fished three of them out and tried to call @sainsburys
@sainsburys didn& #39;t answer and cut me off after 20 mins on hold so I went old school & sent them a letter. With an envelope with the blue bits in, sealed properly so they got there and with a first class stamp (78p now, you know, frightful!)
I wanted to know what it was in case it was dodgy and I asked them to let me know. It was that or send it to trading standards because well, it& #39;s a bit horrid finding blue rubbery things in your bread.
Well I got an email back. Screenshots posted in this thread. They& #39;ve added £2 to my online account. Which breaks down thus: £1.20 bread, 78p postage stamp, 2p for my time and trouble.
I am not pleased. I wanted to know if I ate someone& #39;s crusty plaster or a bit of machine. They don& #39;t give a crap apparently and I can& #39;t reply to the email because they don& #39;t accept replies.
They don& #39;t listen to DMs either, or at least they didn& #39;t bother when I raised concerns about their driver licking his fingers before handling everyone& #39;s paperwork three weeks ago. So I am instead publicly calling them out. @sainsburys this is pants. Why don& #39;t you care anymore? https://abs.twimg.com/emoji/v2/... draggable="false" alt="😡" title="Schmollendes Gesicht" aria-label="Emoji: Schmollendes Gesicht">
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