I used to work for some fund raising NPO's that had a particular technique for dealing with demoralization

People would start to become angry and pessimistic and the toxicity spread like a virus from person to person inhibiting their ability to work

1/
the job was tough. You had to be positive and upbeat in the face of near constant rejection.

The goal was to solicit donations form strangers, not easy for most people.

2/
When people started to get frustrated with the rejection they would sour.

Frantic, panicked, or pessimistic people struggle to get donations because people don't respond well to the negativity

This created a negative feedback loop of failure

3/
People then become demoralized completely and start spreading the fear and anger to others in the office.

They would constantly complain about how awful everything was and how the job was impossible

It would then spread like a virus

4/
At a certain point the directors could see that numbers were dropping due to low morale.

The worse morale got, the worse the numbers were.

They had an obvious solution

5/
They would completely purge the office

Firing every single person no matter how well they did

They did not want anyone to know about the morale or what happened to the previous staff

Completely new hires and new training

6/
If an office would lose 50% of its revenue due to low morale they might as well take a month to fire and retrain if it means after that they are back at 100%

7/
The US is facing a similar demoralization mind virus

Everyone is reveling in anger and they like it

It becomes an addiction

8/
But we are not a small office, we are a nation of hundreds of millions

So how do we bring back the positivity and break the cycle of anger addiction?

9/
I think the real issue we face as a country at its core is demoralization

People like being angry, it feels good even if it is not warranted.

We are a wealthy, safe, and wealthy nation

But these people are just filled with a rage that they love
wealthy, safe, and healthy*^
You can follow @Timcast.
Tip: mention @twtextapp on a Twitter thread with the keyword “unroll” to get a link to it.

Latest Threads Unrolled: