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I literally have a million stories about the retail shop I recently worked at. I've only had one other retail job before, but it didn't have nearly the amount of weird and rude clientele that my home decor shop had. Let me see if I can recall the worst stories... https://twitter.com/phantomparades/status/1278142381662113792
During Christmas, a lady came up to my counter ready to fight. I asked if she found everything okay, and she said no, and that they aisles were too narrow. Her tone put me off so I nervously laughed and said sorry. She glared at me. "You think that's funny?"
She then proceeded to tell me that I should be ashamed to be working here, and that I should go to hell. I just kept saying sorry. She kept firing back, "You're not sorry." She then switched the amount of change she was giving me after I had inputed the amount on my register,
so I was struggling to do the math in my head. Then my manager walked by. She stopped my manager and said, "Don't fire this young girl just because she messed up. It's my fault. I gave her the wrong change." I was like........what. Why the sudden pivot??? LOL
Here's another story. We had a regular customer who was...just something else. We called her Doctor (store name), because whenever something didn't go her way, she'd threaten us by telling us that she was a doctor.
She had a shrill voice, she'd call everyone "sweetie", and, I'm not kidding, she would take upwards of THREE HOURS to check out. If you got her out of the store in an hour, you were lucky.
This happened because she usually had 3 cartfuls of shit to buy, & one cart full of stuff that she would return. And in the middle of the transaction, she would always run to the bank and then go to another store down the street before they closed. While we held her transaction.
And she was MEAN. She's screamed at least once to everyone who works here. She yelled at my pregnant manager over only being able to get store credit instead of cash for one of her returns. She yelled at me for...stapling her receipts together?
When this happened, this was the first time I had met her. She ripped apart the receipts and said, "You need to ASK me if I want my receipts stapled." (I asked. She said she doesn't want them stapled EVER.)
She took so long once that my coworker missed her bus ride home because it was an hour past closing (she got a ride). She took so long once that my manager took over and let us all go home because it was past 11 and she was ready to take till midnight to finish.
I have many more stories about her. But this thread is already long enough, lol. Now how about the guy that spent over $3,000 in one transaction?
It was an old rich guy shopping with his much younger wife (he told us he was 90). My coworker and I had to team up and check them out on two registers, both because of the amount they were buying, but also most of it needed to be hand wrapped since they were fragile.
The wife kept arguing with her husband about the amount they were buying. He kept saying, "It's for our son!" He then spotted the very expensive boat decoration behind me. "How much is that?" "300 dollars." "I'll take it." The wife said, "We don't need that!" "IT'S FOR OUR SON!"
It took my coworker and I like 30 minutes to finish with them. We both looked at each other wide-eyed when we saw the total amount on both our registers. Over $3,000 fucking dollars. Our managers were not pleased when we couldn't sell a credit card to either of them. Lol.
One last story. A lady checks out with me. Her son is in the cart seat, and the cart is filled to the brim with doodads and fragile items. She starts placing some candy on my counter. "I'd like them all wrapped, please." I thought I misheard, and that she meant just the fragiles.
But nope. She wanted EVERYTHING wrapped. "I don't want anything scratched." Wrapping easily doubles the length of a transaction, but to wrap EVERYTHING, including the candy and other non-fragiles? I was in for a long ride.
Her son started getting antsy because it was taking long. The lady didn't seem to mind, and was on her phone. Her son started to cry, so she handed him a GLASS Mickey Mouse mug. He then proceeded to throw it with toddler-like strength directly in the cart, smashing EVERYTHING.
I was like "OH MY GOD ARE YOU OKAY???" and she nonchalantly dusted him off and asked me to clean up the glass. I did so, all the while the boy started wailing, "MICKEYYYYY, MICKEYYYY...." I was pissed that she seemed to not give a shit about her son.
I threw away everything that broke, and then finished up wrapping the rest of the items that survived. We then had to wait another ten minutes because she wanted a cardboard box to put everything in, and we had to check the back to see if we had any extras. We didn't.
And that'll do it for now. I recently left this job because I didn't feel safe to work there anymore. If you thought the clientele was bad before Coronavirus, watch them now as they fight for their right to not wear a mask...lmao.
