There are some important things to keep in mind when you work remotely, here's how I try to do it at @buffer after 5+ years. Thread...👇
#1 By default, assume people don't know what you're working on and if you're struggling with something. You should work and build in the open as much as possible.
#2 As you become more transparent, you'll naturally become more thoughtful as well. Trying to articulate what you're doing will help you think better and be more clear with goals and expectations.
#3 Whatever you do remotely, you'll need to write more so it's key that you learn to write better. This doesn't mean to use fancy words, it means to be more effective with them. Fewer words = clearer message = more effectiveness.
#3.2 Writing well will give you an undervalued skill, especially if you're not good at "sales" naturally and you're more of an introvert. Almost every idea, project, or tiny task can look way worse if you don't write well (the opposite is also true 😉).
#4 Leading principles apply equally in a remote environment but relationships are more "fragile" because you're less connected so you need to work a bit harder to become a natural leader. Understanding company/area/team/individual goals is a good first step.
#4.1 More leadership tips:
1⃣Connect more. Ask how people are, have a call with them.
2⃣ A leader helps. That should be your main goal, the rest will come naturally.
3⃣ It takes time. You'll need multiple opportunities to prove you really want to help.
#5 Aligning your goals with your leaders' is also important. They most likely want what you want but they have a different context and other problems. Understand them and see how you can help as a follower too.
#6 Life will "get in the way". When I started at @buffer I was traveling the world, now I'm about to have a second child and we bought a house last year. I can't work in the same way and yes, this happens to your teammates too so be more understanding with them (see #4).
#7 Most of my frustrations, worries, and disappointments can be solved with a quick video call. Writing well is important but talking to another human being can't be substituted by it. If you're worried about something, say it.
#8 I keep internal notes with everything important that I learn. This has saved me a lot of time over the years and has been a source of new documentation for my team when I share something publicly.
#9 I assume every single mistake by me and anyone in my team is my fault. This can get a bit crazy but it helps me to improve and come up with some new ideas to solve bigger problems.
#10 You can't get something if you don't ask for it. If I want to work with another team, or learn about something I ask for resources, I try to find people that have done it and I make sure my manager is aligned with that. This makes real changes happen👍
You can follow @jmgilgado.
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