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HOW TO APOLOGIZE
Lately I’ve been seeing a lot of call outs/ins and I’ve done my fair share of apologies lately as well.
I’m genuinely surprised at how many people are unable to do a proper apology, so buckle up and read (1/6)
Lately I’ve been seeing a lot of call outs/ins and I’ve done my fair share of apologies lately as well.
I’m genuinely surprised at how many people are unable to do a proper apology, so buckle up and read (1/6)
1. Listen to what they say. Then say “I’m sorry” explicitly.
I know this is rudimentary, but you’d be impressed at how many corporate or public apologies side step this.
DO NOT say “I’m sorry for how this made you feel”, it’s a cop out and gaslighting. (2/6)
I know this is rudimentary, but you’d be impressed at how many corporate or public apologies side step this.
DO NOT say “I’m sorry for how this made you feel”, it’s a cop out and gaslighting. (2/6)
2. Take responsibility for how YOU hurt someone else.
Say explicitly that you hurt another person because of what you said/did, and make that clear.
Don’t get defensive and watch your tone here. This person not pleased with you, and this is where it can come off poorly. (3/6)
Say explicitly that you hurt another person because of what you said/did, and make that clear.
Don’t get defensive and watch your tone here. This person not pleased with you, and this is where it can come off poorly. (3/6)
3. Say how you’re going to do better in the future.
This is where you say “you’ll educate yourself” so the other person doesn’t have to, or say “I will do better to support you in the future”. (4/6)
This is where you say “you’ll educate yourself” so the other person doesn’t have to, or say “I will do better to support you in the future”. (4/6)
4. Apologize again. And thank them for coming to you.
This completes the apology and makes it so that you are humble and accepting criticism. (5/6)
This completes the apology and makes it so that you are humble and accepting criticism. (5/6)
5. Accept that it might not be solved immediately. It might take time to rebuild trust, or you don’t talk about that topic for a bit.
Accept it. It will take time. (6/6)
Accept it. It will take time. (6/6)