https://abs.twimg.com/emoji/v2/... draggable="false" alt="โš”๏ธ" title="Gekreuzte Schwerter" aria-label="Emoji: Gekreuzte Schwerter"> ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ถ๐—ป๐—ด ๐—”๐—ป ๐—”๐—ป๐˜๐—ฎ๐—ด๐—ผ๐—ป๐—ถ๐˜€๐˜๐—ถ๐—ฐ ๐—–๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐˜๐˜† ๐— ๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ: ๐—” ๐—ง๐—ต๐—ฟ๐—ฒ๐—ฎ๐—ฑ https://abs.twimg.com/emoji/v2/... draggable="false" alt="โš”๏ธ" title="Gekreuzte Schwerter" aria-label="Emoji: Gekreuzte Schwerter">

(Read below!https://abs.twimg.com/emoji/v2/... draggable="false" alt="โœจ" title="Funken" aria-label="Emoji: Funken">)
https://abs.twimg.com/emoji/v2/... draggable="false" alt="โ”" title="WeiรŸes Fragezeichen Symbol" aria-label="Emoji: WeiรŸes Fragezeichen Symbol">: ๐—œ๐—ป ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—ป๐˜๐—ฒ๐˜…๐˜ ๐—ผ๐—ณ ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐˜๐˜†, ๐˜„๐—ต๐—ฎ๐˜ ๐—ถ๐˜€ ๐—ฎ๐—ป ๐—ฎ๐—ป๐˜๐—ฎ๐—ด๐—ผ๐—ป๐—ถ๐˜€๐˜?
Individuals who express themselves in a strong, aggressive or opinionated way. ๐—ง๐—ต๐—ฒ๐˜† ๐—น๐—ถ๐—ธ๐—ฒ ๐˜๐—ผ ๐˜€๐˜๐—ถ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ฝ๐—ผ๐˜, ๐—ฟ๐—ผ๐—ฐ๐—ธ ๐˜๐—ต๐—ฒ ๐—ฏ๐—ผ๐—ฎ๐˜, ๐˜‚๐—ฝ๐˜€๐—ฒ๐˜ ๐˜๐—ต๐—ฒ ๐—ฎ๐—ฝ๐—ฝ๐—น๐—ฒ ๐—ฐ๐—ฎ๐—ฟ๐˜, and so on.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="โ”" title="WeiรŸes Fragezeichen Symbol" aria-label="Emoji: WeiรŸes Fragezeichen Symbol">: ๐—”๐—ฟ๐—ฒ ๐—ฎ๐—ป๐˜๐—ฎ๐—ด๐—ผ๐—ป๐—ถ๐˜€๐˜๐˜€ ๐—ฏ๐—ฎ๐—ฑ?
No! A very common misconception is that antagonists are innately bad for the community. If you manage them well, they can actually aid with community growth and development.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="โ”" title="WeiรŸes Fragezeichen Symbol" aria-label="Emoji: WeiรŸes Fragezeichen Symbol">: ๐—›๐—ผ๐˜„ ๐—ฑ๐—ผ ๐—œ ๐—ฒ๐—ป๐—ด๐—ฎ๐—ด๐—ฒ ๐˜„๐—ถ๐˜๐—ต ๐—ฎ๐—ป ๐—ฎ๐—ป๐˜๐—ฎ๐—ด๐—ผ๐—ป๐—ถ๐˜€๐˜? ๐—ช๐—ต๐—ฎ๐˜ ๐—ฑ๐—ผ ๐˜๐—ผ ๐—ถ๐—ณ ๐˜๐—ต๐—ถ๐—ป๐—ด๐˜€ ๐—ด๐—ฒ๐˜ ๐—ผ๐˜‚๐˜ ๐—ผ๐—ณ ๐—ต๐—ฎ๐—ป๐—ฑ.
What are they doing? Are they on topic? How is their contribution affecting other members? Is it in line with community guidelines? Ask yourself these questions. (1/7)
If the conversation is heated BUT on-topic, you can moderate the discussion and guide the flow so that things do not spiral out of control. (2/7)
The antagonist provides that spark to debates and thought-provoking opinions but their mode of expression can become an issue if it remains unchecked. (3/7)
If you see that rather than rocking the boat, they are about to sink the ship โ€” Privately message them! (4/7)
At times, their expressions can be so off-topic or destructive that it becomes necessary to direct them away from the community, remove offending content (if needed) and give them room for self expression in an enclosed space or private channel. (5/7)
Walk them through their content(message, post, comment, etc.) and ask them to re-word or re-phrase what they have contributed or completely remove it (in extreme cases) in order to maintain a healthy/safe level of discourse. (6/7)
Referencing your community guidelines during that process is also recommended. Let them know, in a diplomatic way, that behavior is not the norm in this community. (7/7)
https://abs.twimg.com/emoji/v2/... draggable="false" alt="โ”" title="WeiรŸes Fragezeichen Symbol" aria-label="Emoji: WeiรŸes Fragezeichen Symbol">: ๐—”๐—ฟ๐—ฒ๐—ป& #39;๐˜ ๐—ฎ๐—ป๐˜๐—ฎ๐—ด๐—ผ๐—ป๐—ถ๐˜€๐˜๐˜€ ๐—ท๐˜‚๐˜€๐˜ ๐˜๐—ฟ๐—ผ๐—น๐—น๐˜€?
Unlike the troll, they aren& #39;t necessarily there to provoke or feed off of extremely negative emotional responses from the community but their method of delivery can be abrasive so you as the manager can nudge them and soften the landing.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="โ•" title="WeiรŸes Ausrufezeichen Symbol" aria-label="Emoji: WeiรŸes Ausrufezeichen Symbol">: ๐—ช๐—ต๐—ฎ๐˜ ๐˜๐—ผ ๐˜๐—ฎ๐—ธ๐—ฒ ๐—ฎ๐˜„๐—ฎ๐˜† ๐—ณ๐—ฟ๐—ผ๐—บ ๐˜๐—ต๐—ถ๐˜€.
๐—”๐˜€๐˜€๐—ฒ๐˜€๐˜€ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐˜๐˜† ๐—ด๐˜‚๐—ถ๐—ฑ๐—ฒ๐—น๐—ถ๐—ป๐—ฒ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—บ๐—ถ๐˜€๐˜€๐—ถ๐—ผ๐—ป ๐˜€๐˜๐—ฎ๐˜๐—ฒ๐—บ๐—ฒ๐—ป๐˜. Do they clearly outline who this community is catering to, what members are likely to discuss, the goal of the community and ideal member behavior? (1/4)
๐—ก๐—ผ ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐˜๐˜† ๐—ด๐˜‚๐—ถ๐—ฑ๐—ฒ๐—น๐—ถ๐—ป๐—ฒ๐˜€ ๐˜†๐—ฒ๐˜? โ€” ๐—–๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ ๐˜๐—ต๐—ฒ๐—บ! Guidelines, as opposed to the hard, set-in-stone notion of rules, highlight behaviors that you would like to see among community members, how your community members generally act with - (2/4) - Part 1
each other, an insight into internal slang/speech used by the community, and unacceptable behaviors. These are crucial to forming a healthy community. (2/4) - Part 2
๐—”๐˜€๐˜€๐—ฒ๐˜€๐˜€ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐˜๐˜† ๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ผ๐—ฑ๐—ถ๐—ฐ๐—ฎ๐—น๐—น๐˜†. Who is contributing? What are they contributing? How is it affecting your community? Cross-check with your community guidelines and mission statement. (3/4)
๐—™๐—ถ๐—ป๐—ฎ๐—น๐—น๐˜†, ๐—ธ๐—ป๐—ผ๐˜„ ๐˜๐—ต๐—ฎ๐˜ ๐—ฎ ๐˜„๐—ฒ๐—น๐—น ๐—ฐ๐˜‚๐—ฟ๐—ฎ๐˜๐—ฒ๐—ฑ ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐˜๐˜† ๐˜„๐—ถ๐—น๐—น ๐˜€๐˜๐—ถ๐—น๐—น ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ฎ ๐—ณ๐—ฒ๐˜„ ๐—ฏ๐˜‚๐—บ๐—ฝ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฏ๐—ฟ๐˜‚๐—ถ๐˜€๐—ฒ๐˜€! I would be surprised if they didn& #39;t. Remember to bandage, heal and grow! (4/4)
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