(Read below!
Individuals who express themselves in a strong, aggressive or opinionated way. ๐ง๐ต๐ฒ๐ ๐น๐ถ๐ธ๐ฒ ๐๐ผ ๐๐๐ถ๐ฟ ๐๐ต๐ฒ ๐ฝ๐ผ๐, ๐ฟ๐ผ๐ฐ๐ธ ๐๐ต๐ฒ ๐ฏ๐ผ๐ฎ๐, ๐๐ฝ๐๐ฒ๐ ๐๐ต๐ฒ ๐ฎ๐ฝ๐ฝ๐น๐ฒ ๐ฐ๐ฎ๐ฟ๐, and so on.
No! A very common misconception is that antagonists are innately bad for the community. If you manage them well, they can actually aid with community growth and development.
What are they doing? Are they on topic? How is their contribution affecting other members? Is it in line with community guidelines? Ask yourself these questions. (1/7)
If the conversation is heated BUT on-topic, you can moderate the discussion and guide the flow so that things do not spiral out of control. (2/7)
The antagonist provides that spark to debates and thought-provoking opinions but their mode of expression can become an issue if it remains unchecked. (3/7)
If you see that rather than rocking the boat, they are about to sink the ship โ Privately message them! (4/7)
At times, their expressions can be so off-topic or destructive that it becomes necessary to direct them away from the community, remove offending content (if needed) and give them room for self expression in an enclosed space or private channel. (5/7)
Walk them through their content(message, post, comment, etc.) and ask them to re-word or re-phrase what they have contributed or completely remove it (in extreme cases) in order to maintain a healthy/safe level of discourse. (6/7)
Referencing your community guidelines during that process is also recommended. Let them know, in a diplomatic way, that behavior is not the norm in this community. (7/7)
Unlike the troll, they aren& #39;t necessarily there to provoke or feed off of extremely negative emotional responses from the community but their method of delivery can be abrasive so you as the manager can nudge them and soften the landing.
๐๐๐๐ฒ๐๐ ๐๐ผ๐๐ฟ ๐ฐ๐ผ๐บ๐บ๐๐ป๐ถ๐๐ ๐ด๐๐ถ๐ฑ๐ฒ๐น๐ถ๐ป๐ฒ๐ ๐ฎ๐ป๐ฑ ๐บ๐ถ๐๐๐ถ๐ผ๐ป ๐๐๐ฎ๐๐ฒ๐บ๐ฒ๐ป๐. Do they clearly outline who this community is catering to, what members are likely to discuss, the goal of the community and ideal member behavior? (1/4)
๐ก๐ผ ๐ฐ๐ผ๐บ๐บ๐๐ป๐ถ๐๐ ๐ด๐๐ถ๐ฑ๐ฒ๐น๐ถ๐ป๐ฒ๐ ๐๐ฒ๐? โ ๐๐ฟ๐ฒ๐ฎ๐๐ฒ ๐๐ต๐ฒ๐บ! Guidelines, as opposed to the hard, set-in-stone notion of rules, highlight behaviors that you would like to see among community members, how your community members generally act with - (2/4) - Part 1
each other, an insight into internal slang/speech used by the community, and unacceptable behaviors. These are crucial to forming a healthy community. (2/4) - Part 2
๐๐๐๐ฒ๐๐ ๐๐ผ๐๐ฟ ๐ฐ๐ผ๐บ๐บ๐๐ป๐ถ๐๐ ๐ฝ๐ฒ๐ฟ๐ถ๐ผ๐ฑ๐ถ๐ฐ๐ฎ๐น๐น๐. Who is contributing? What are they contributing? How is it affecting your community? Cross-check with your community guidelines and mission statement. (3/4)
๐๐ถ๐ป๐ฎ๐น๐น๐, ๐ธ๐ป๐ผ๐ ๐๐ต๐ฎ๐ ๐ฎ ๐๐ฒ๐น๐น ๐ฐ๐๐ฟ๐ฎ๐๐ฒ๐ฑ ๐ฐ๐ผ๐บ๐บ๐๐ป๐ถ๐๐ ๐๐ถ๐น๐น ๐๐๐ถ๐น๐น ๐ต๐ฎ๐๐ฒ ๐ฎ ๐ณ๐ฒ๐ ๐ฏ๐๐บ๐ฝ๐ ๐ฎ๐ป๐ฑ ๐ฏ๐ฟ๐๐ถ๐๐ฒ๐! I would be surprised if they didn& #39;t. Remember to bandage, heal and grow! (4/4)