@Jumia_Group @JumiaNigeria
Yesterday, I got a "Green Depicted Grey & Black Hoodie With Joggers", with order id 382857287 and package id DS-646-382857287-4403 by a rider with the phone number "07011547435". He debited my account via POS with d sum of N20,900 instead of N10,450

So i got an alert of N10,450 twice shortly after he had left and i check with my bank and i realised i was debited twice. I tried to call the rider to explain what happened to him and he promised to call me back, but sadly, your rider& #39;s attitude is nothing to write home about.

He kept on ignoring my calls afterwards. Please, I need back my N10,450 as a matter of urgency. I will gladly provide you with the received text messages and my bank account history on request.

PLEASE TREAT THIS AS URGENT!