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Here's how my #ADHD brain operates. I see McDonalds and think oooh I haven't had chicken nuggets in ages. Then I pause and see the check-in signs. I don't have the app installed and am not 100% sure what it's called. I know I could do it but that's a whole extra step (1/4)
I could also text the number but then I'd have to get my phone out check that I have the number & the code right. I could also flag down a real person & check-in that way, but then I'd have to explain that I do have a phone but this is easier. (2/4)
After all that I'd have to order using the self-service & collect from the counter. I'm exhausted at the thought of all these steps so I walk away. All of this internal debate takes place in less than a minute & the actual check-in would probably be not much more than that (3/4)
It's too many decisions and steps for me to go through for something I know I probably shouldn't have anyway. Yes I realise it's not actually any more work but to me it seems that way because of the extra decisions & multiple stages. (4/4)
I want to also add that I am in no way dissing the importance of contact-tracing. I quite happily filled in the form at Burger Fuel instead which because it was placed at the counter with only a single option didn't induce the same feelings of exhaustion (5/4)
