Today's Learn and Learn webinar is @marksandspencer chairman Archie Norman on the future of retail.

We'll share some insights here.
"As some retailers were struggling, they’ll fail faster and just as some high streets were changing, they’re now going to change faster. Online is growing faster. M&S is now a pure play online business. We have to think like a pure play." @marksandspencer chairman Archie Norman
"The trade in fashion will be well down for many months to come. Don’t think in terms of getting through the next three months - it’s getting through the next 18 months to two years." @marksandspencer chairman Archie Norman.
"A crisis brings out the personality in people and the personality in companies. The instinctiveness of response and how businesses are led comes through."

@marksandspencer chairman Archie Norman.
"In retail, there has generally been community and profit sacrificing spirit. Will people remember that? I think people will remember if they see it’s core to what the business is, if it's what the company is like in 1-2 years time." @marksandspencer chairman Archie Norman.
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