Thread by @Leomaximus1, (1of4) Complaint EscalationHello @Jumia_Group. I needed to upgrade my android IELTs app [...]

Leo

Leomaximus1

(1of4) Complaint Escalation

Hello @Jumia_Group. I needed to upgrade my android IELTs app to a paid version so I purchased a $10 voucher via the Jumia Pay app linked to the Jumia market app I use. I followed the steps in the screenshots below cc. @fccpcnigeria @LegalNaija

(2of4) @Jumia_Group. I received a voucher code and I tried to credit my Google PlayStore account and I received the error message below.
cc. @fccpcnigeria @LegalNaija

(3of4) @Jumia_Group I tried to reach Jumia Nigeria on (01 277 2366) and http://cs.one"> http://cs.one .ng@jumia.com on 23rd May to no avail. So I sent @JumiaNigeria a DM. Please see below a screenshot collage of the interaction.
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cc @fccpcnigeria @LegalNaija @CPCLagos

(3of4) @Jumia_Group I tried to reach Jumia Nigeria on (01 277 2366) and http://cs.one .ng@jumia.com on 23rd May to no avail. So I sent @JumiaNigeria a DM. Please see below a screenshot collage of the interaction.1/5cc @fccpcnigeria @LegalNaija @CPCLagos

@Jumia_Group
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cc @fccpcnigeria @LegalNaija

@Jumia_Group
cc @fccpcnigeria @LegalNaija @TWEETORACLE
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@Jumia_Group cc @fccpcnigeria @LegalNaija

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@Jumia_Group cc @fccpcnigeria @LegalNaija

(4of4) @Jumia_Group it took me a lot of time to make this thread. It& #39;s frustrating how much stress Jumia Nigeria puts me through as this is one of several unresolved issues in this quarter alone that I& #39;ve had to complain about

cc @fccpcnigeria @LegalNaija @CPCLagos

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