Since we're all just guessing at this point, here's mine: the predicted Work From Home shift will not materialize. Many people will want to go to back to offices because permanently WFH kinda sucks and video chats still blow. But WFH a few days a month will be much more common.

Generally speaking, people have a tendency to overstate which massive societal shifts in times of trouble stick and understate the marginal changes that become exacerbated over time. Basically, we think the big shit will last and the little shit will correct, and they won't.

For this reason, I tend to assume big societal shifts will mostly revert as crises wane, but marginal policy changes stick. Hence my prediction here. We'll see!