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So a CAT oil was requested (Caterpillar Oil). The CAT company has their sole distributor say in Abuja.
The procurement guy gave the cost for a drum of the CAT oil. Company approves it.
Procurement guy didnt know that CAT has stopped producing that very type of oil in drums...
The procurement guy gave the cost for a drum of the CAT oil. Company approves it.
Procurement guy didnt know that CAT has stopped producing that very type of oil in drums...
...procurement guy has a team of chemist that can replicate the exact type of oil which will be for a far lesser price considering the quantity but will bill the company for the original price.
Chemist don mix oil. Put the oil for drums and deliver them to the end user...
Chemist don mix oil. Put the oil for drums and deliver them to the end user...
...procurement don pay chemist off, chemist don collect money go. Procurement guy still doesn't know that the CAT company has stopped producing that very type of oil in drums.
End user don receive oil. He signed delivery documents and send a copy to the procurement guy...
End user don receive oil. He signed delivery documents and send a copy to the procurement guy...
...procurement guy don carry delivery documents send give company. Company signed same and send to accounts. Accounts don arrange payments give procurement to settle everything.
For procurement guy mind, hum don hama but baba still doesn't know that yawa don gazz somewhere...
For procurement guy mind, hum don hama but baba still doesn't know that yawa don gazz somewhere...
...end user don receive oil. Them don empty the oil from the GenSet and refill with the new one they just supplied.
After few minutes, end user don start gen and run it for few hours. Engine begin smoke and end user don fear go off am.
After few minutes, end user don start gen and run it for few hours. Engine begin smoke and end user don fear go off am.
end user don suspect say na bad oil.
He quickly went to the drums and check. Everything looked original. He tried out again and this time Engine pack up.
end user don raise alarm.
He quickly went to the drums and check. Everything looked original. He tried out again and this time Engine pack up.
end user don raise alarm.
...he went and tried to scan the bar code the drums, gen gen, there was no link to CAT website for verification.
End user vex call CAT office and lodge a query. Due to the high purchase that the company of the end user does, CAT had to treat the complainant wit high importance
End user vex call CAT office and lodge a query. Due to the high purchase that the company of the end user does, CAT had to treat the complainant wit high importance
...CAT couldn't find any recent purchase from the company of the end user...CAT call end user to inform him that the oil wasnt from them. That they stopped producing that very type of oil in drums but in Jericans of 20 Ltrs.
End user don call procurement.
End user don call procurement.
