Uncertainty, blunt decisions, and “getting hit in the face over and over and over”: this is business-as-usual amid #Covid19, CEO @NeilBlumenthal tells me, even for a digital-first brand like @WarbyParker. Via @mastersofscale #RapidResponse http://listen.mastersofscale.com/WarbyParkerRS
2/Re-opening stores means building your own checklist with your own experts, says @NeilBlumenthal @WarbyParker — govt guidance isn’t there @mastersofscale
3/ For @WarbyParker, only 5 of 120 stores have reopened. Assessing airflow and heap filters are two new criteria, says CEO @NeilBlumenthal. So are new digital check-in tools and a virtual wait-list @mastersofscale
4/ CEOs, founders, startups see disconnect between stock market values and on-the-ground business conditions, says @NeilBlumenthal @WarbyParker. Maybe the future will become more rosy, but doubt is high @mastersofscale
5/ Investors now make harder choices, leaning away from capital-intensive businesses, says @NeilBlumenthal @WarbyParker. Via @mastersofscale
6/ But existing trends toward digital interaction have been accelerated by 3-to-5 years, @NeilBlumenthal estimates. Which he says bodes well for @WarbyParker and others, now & in the long run. @mastersofscale http://listen.mastersofscale.com/WarbyParkerRS