@ixigo Please stop taking advantages of COVID-19 pandemic and harassing your customers. I need immediate assistance on my cancelled booking due to COVID-19. You people are holding our credit shell from Indigo but neither providing refund nor rescheduling flight with no extra cost

@ixigo Today when I contacted your Customer service, the representative named 'Vishesh' told me to contact Indigo, however Indigo already referred me to you people because booking was done through your app. After that Vishesh promised to arrange a supervisor call but they never..

This is what you promised on your App in Customer service section:

I need to reschedule my flight immediately. Please reach me on my contact# 8860615907 for more details.

@IndiGo6E @ixigo Please reach me immediately to reschedule my cancelled flight or process Credit shell. The Indigo flight was booked through Ixigo. Your Customer service people are referring me to each other and none of them are ready to help. @ixigosearch

@alokebajpai Sir I am one of your potential customers and need your help immediately since I am not getting any help in getting my money back or rescheduling my flight. I need to go home.( Ahmedabad to Lucknow). Please go through this thread for more details. FYI @MoCA_GoI