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The #dominiccummings situation is a strong example of a group norm at play, the response of the group or the erosion of standards when they& #39;re not maintained.
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Thread 1/8
Norms are the generally established standards of behaviour maintained by a group or society.
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Here the prime minister lays out the required actions (2:14 in), why these need to be adhered to and the consequences through law (3:10 in) and the broader responsibility to each other (6:16 in) https://www.youtube.com/watch?v=vJycNmK7KPk
3/8">https://www.youtube.com/watch...
3/8">https://www.youtube.com/watch...
Our work with teams shows that for a norm to work for the greater good, it has to be;
- clear as to what& #39;s required
- agreed by everyone
- what the benefit is
- consequence
They& #39;re not easy to create for teams, but the pandemic norms were clear and absolute.
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- clear as to what& #39;s required
- agreed by everyone
- what the benefit is
- consequence
They& #39;re not easy to create for teams, but the pandemic norms were clear and absolute.
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The two mechanisms that help maintain norms a) to reward and praise behaviour that aligns and fosters the norm; b) consequence applied if the norm is broken.
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Re, consequence, this standard must be maintained by the leader, but if it isn& #39;t it can be maintained by the group by calling it out. If it isn& #39;t managed by the boss, it presents two options to the group...
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1) the group can say, "I& #39;m not doing it, because you& #39;re not doing it" (erosion of standards)
2) or more effectively, "We& #39;re still living by the norm, the consequences HAVE to be applied" (upholding standards and undermining leadership)
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2) or more effectively, "We& #39;re still living by the norm, the consequences HAVE to be applied" (upholding standards and undermining leadership)
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This is why leaders need to live to the highest standards of behaviour, why norms have to be agreed upfront and consequences.
