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@nandanreddy @harshamjty @SwiggyCares @swiggy_in @consaff @jagograhakjago I want to bring to your good notice that the the above said swiggy Order #73384588437 dated 24 May 2020 of Butterscotch Cake was completely spoiled during transit by swiggy delivery agent. (Tweet 1 of 11)
@nandanreddy @harshamjty @SwiggyCares @swiggy_in @consaff @jagograhakjago The actual shape of cake at the time of delivery can be judged from the images I have attached with this thread. (Tweet 2 of 11)
@nandanreddy @harshamjty @SwiggyCares @swiggy_in @consaff @jagograhakjago I have paid Rs. 29/- as delivery charges for the product and this is completely and totally unacceptable that the Cake is delivered in such a worst shape. (Tweet 3 of 11)
@nandanreddy @harshamjty @SwiggyCares @swiggy_in @consaff @jagograhakjago The whole order cost me Rs. 849/- and this is not what I expected it to be like. Swiggy delivery agent should have been more careful while handling the Bakery products like Cake, pastry etc (Tweet 4 of 11)
which is not the case with this particular order.
@nandanreddy @harshamjty @SwiggyCares @swiggy_in @consaff @jagograhakjago Immediately on receiving the spoiled order I contacted swiggy customer agent on swiggy chat box and I was offered only Rs. 500/- for the (Tweet 5 of 11)
@nandanreddy @harshamjty @SwiggyCares @swiggy_in @consaff @jagograhakjago Immediately on receiving the spoiled order I contacted swiggy customer agent on swiggy chat box and I was offered only Rs. 500/- for the (Tweet 5 of 11)
@nandanreddy @harshamjty @SwiggyCares @swiggy_in @consaff @jagograhakjago damage and not the refund of full amount of Rs. 849/- paid by me for this order. Also this offer happened after lot of convincing.
Also I can not use this Cake for (Tweet 6 of 11)
Also I can not use this Cake for (Tweet 6 of 11)
@nandanreddy @harshamjty @SwiggyCares @swiggy_in @consaff @jagograhakjago celebrating my sister& #39;s birthday due to it& #39;s damaged shape. I even requested the swiggy customer care agent on swiggy chat box to arrange the same fresh and undamaged Cake but my (Tweet 7 of 11)
@nandanreddy @harshamjty @SwiggyCares @swiggy_in @consaff @jagograhakjago concern was not heard upon properly and my grievance was not addressed to, in the best possible way. I feel I have been penalized/victimized and duped of my hard earned (Tweet 8 of 11)
@nandanreddy @harshamjty @SwiggyCares @swiggy_in @consaff @jagograhakjago money by swiggy and my only fault was that I ordered food from swiggy i.e. I am being victimized for faults of other.
I request you to refund my whole amount of Rs. 849/- of (Tweet 9 of 11)
I request you to refund my whole amount of Rs. 849/- of (Tweet 9 of 11)
@nandanreddy @harshamjty @SwiggyCares @swiggy_in @consaff @jagograhakjago which Rs. 500/- has already been refunded and the remaining Rs.349/- should be refunded immediately as swiggy is the one which should bear the cost of this damage and not me as (Tweet 10 of 11)
@nandanreddy @harshamjty @SwiggyCares @swiggy_in @consaff @jagograhakjago as I had already paid delivery charges to swiggy.
Hoping for positive and early redressal of my grievance.
Please go through whole thread or 11 tweets to understand the matter properly (Tweet 11 of 11)
Hoping for positive and early redressal of my grievance.
Please go through whole thread or 11 tweets to understand the matter properly (Tweet 11 of 11)
