Are you seeing this message when you try to open the 1SE app?

This is a new iOS 13.4.1 and iOS 13.5 bug and not something we& #39;re able to fix on our side. It& #39;s affecting random people and random apps.

Please read this thread for updates on the issue.

We want to make sure your seconds are safe, so please DO NOT delete and re-download the app unless you know all of your seconds have been backed up through a free account(365 days will be backed up) or Pro account(unlimited backup).

A & #39;free account& #39; means you& #39;ve signed up in the app using an email.

If you aren& #39;t experiencing the iOS bug and would like to have 365 days backed up for free, please check out our instructions: https://help.1se.co/en/articles/3420308-what-does-limited-backup-mean">https://help.1se.co/en/articl...

Right now we& #39;re offering 3 suggestions related to the iOS bug:
https://abs.twimg.com/emoji/v2/... draggable="false" alt="🍎" title="Red apple" aria-label="Emoji: Red apple">Reach out to Apple support for a solution.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❗️" title="Red exclamation mark symbol" aria-label="Emoji: Red exclamation mark symbol">Wait for an update from Apple that hopefully fixes the bug.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="📱" title="Mobile phone" aria-label="Emoji: Mobile phone">Wait for us to update you on social media if we& #39;ve seen any successful solutions.

If you& #39;d like to read more about this bug please check out a recent forum: https://forums.macrumors.com/threads/ios-bug-preventing-some-apps-from-opening-with-this-app-is-no-longer-shared-message.2237790/">https://forums.macrumors.com/threads/i...

You can also find many news articles that will be updating info as the authors find out more.

If we& #39;ve heard of any other successful solutions, we& #39;ll be sure to update you all through this thread. Thank you so much for your patience and understanding! We hope you guys can get back to capturing your memories soon.