Absolutely disgusting ‘service’ from @ao. Incorrect marketing data and incompetent staff! Spent £900 on a fridge which did not meet the specification stated & confirmed by THEM in email. Rather than resolve the issue they’d rather leave a family (inc baby) without a fridge

@ao know we’re without a fridge as they collected our old one when delivering the new one

Could have easily been resolved through good customer service & adequate compensation but the ‘manager’ Jen couldn’t even be arsed to come to the phone. DO NOT BUY FROM THE COWBOY TWATS CALLED @ao !!!

Adding to this I’ve bought food/ drinks & a cake to throw my sister a little celebration for her lockdown birthday on Sunday & thanks to @ao I WONT HAVE A FUCKING FRIDGE #badservice