Thread by @XL2LETTERS, @FOBroadband at this point, you people cannot use COVID-19 as an excuse [...]

XL2LETTERS

@FOBroadband at this point, you people cannot use COVID-19 as an excuse any more.

It& #39;s not like I live on the island, I stay in gbagada, and it& #39;s been almost a month now... WHY HAVEN& #39;T YOU COME TO FIX MY WIFI?! EVERYTIME I CALL YOUR CUSTOMER CARE...

@FOBroadband they say they will get back to me but they don& #39;t!

I have called
I have texted
I have emailed multiple times
I& #39;ve even chatted them on WhatsApp

Please if you are not going to install it, just give me my money back, it& #39;s not by force!

@FOBroadband it& #39;s a good thing I didn& #39;t end my previous internet connection, if not I would be stranded by now as I work from home!

This is not the period to be INCOMPETENT about installing or following up with installations!

@FOBroadband it& #39;s a shame I have to result to creating a thread n public shaming to get you to what you are supposed to do in the first place!

I shouldn& #39;t have to be following up this much to get an installation after coughing out the money in such a hard time!

@FOBroadband I hate to start our interaction on the wrong foot, but what else was I supposed to do?! Do you want me to come to your office to disrupt work?! Do I have to start tagging people to get your attention?

@FOBroadband even the msgs I sent to your DM you refused to respond to them!

Anyway, by Friday, if you can& #39;t install it, pls just refund my money, let me use it to pay for my existing internet connection!

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