A Karen just yelled at me via telephone for having hiccups. According to her, “she couldn’t even think straight because I was being obnoxious”....

In my calmest voice I said - I do apologize, I can’t control the involuntary** contractions of my diaphragm... however, would you like me to transfer your call to another loan officer, maybe they can better assist you?

Mind you after EVERY hiccup I said - excuse me.

Nevertheless, I transferred her call because she was getting a little too bold for my liking.

In conclusion - thank god for google. I lowkey didn’t know what hiccups were, now I know. https://abs.twimg.com/emoji/v2/... draggable="false" alt="🤣" title="Rolling on the floor laughing" aria-label="Emoji: Rolling on the floor laughing">