We surveyed 300+ teams that work on internal tools, and 50% of them say their biggest problem is that they don’t have enough time or resources to get the job done. Results thread from our State of Internal Tools survey 👇
https://retool.com/blog/state-of-internal-tools-2020/
More than 80% of teams said that internal tools are critical to their company's success. They're not always flashy, but they get the work of the business done.
It's not just resourcing that makes building these tools a challenge. Internal tools are built on data, and 40% of respondents identified data quality issues and schema changes as a significant problem.
Bigger companies spend more time on internal tools, and the amount of time spent on those tools scales faster than company size. By the time a company has 5K+ employees, engineers can end up spending 40% of their time just on internal tooling.
Internal tooling is becoming a discipline in of itself. More than 40% of respondents indicated that they have a full time position at their company dedicated to internal tools.
Dashboards and admin panels are the most popular types of tools that teams are building.
@PostgreSQL is the most commonly used database for building internal tools, followed by @MySQL and @MongoDB.
Respondents in technical roles most commonly use @reactjs / @vuejs / @angular to build their tools, followed by Google Sheets and admin frameworks like django-admin or activeadmin.
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