@FirstBankngr @FBN_help
Firstbank is the most useless bank I& #39;ve ever seen. So I requested a refund of 3.6k from Netflix on March 29 coz I was debited wrongly. Netflix being a reliable company refunded my money and sent me a confirmation mail.

NCDC Happy 50th #level3lockdown
Which they said it may take some banks 30 business days to process the refund. Okay fine! I waited. On Monday this week was 31st business day and I still didn& #39;t get a refund from @FBN_help @FirstBankngr. So I messaged Netflix. They told me the problem is from my bank
Which they said it may take some banks 30 business days to process the refund. Okay fine! I waited. On Monday this week was 31st business day and I still didn& #39;t get a refund from @FBN_help @FirstBankngr. So I messaged Netflix. They told me the problem is from my bank
Which they said it may take some banks 30 business days to process the refund. Okay fine! I waited. On Monday this week was 31st business day and I still didn& #39;t get a refund from @FBN_help @FirstBankngr. So I messaged Netflix. They told me the problem is from my bank
Okay Good
I messaged @FBN_help @FirstBankngr through their so called 24/7 email since May 9 and I& #39;ve not gotten a response till date. Messaged them on Twitter they keep ignoring me. Today I decided to call them. Fine they picked, and I was discussing with on of their agent
Stated my issue and he was running some checks. So dis guy said they didn& #39;t receive any mail from me. And I was like telling him no that& #39;s not true. Coz immediately I sent the mail I got an automated response from firstcontact@firstbanknigeria.com saying my mail has been received
So this guy literally hung the call on me. Asin a customer care service hangs up on a customer. Why?? Who does that! And I& #39;ve tried calling these bastards back for like 7times but they didn& #39;t pick up again. And my card kept burning!

@FirstBankngr @FBN_help
I know nobody may see this or do anything about it. But I think @FirstBankngr just tried 2 scam their customer of 3.6k naira which is very bad. And if not because of this corona pandemic. I& #39;d have gone to one of their branches and turn the whole place upside down #level3lockdown
@FirstBankngr @FBN_help
You guys have the worst customer care service ever. It& #39;s saddening

I hope you guys see this and refund my money ASAP.

NCDC #level3lockdown #3moremonths #bishopdagmyhero #UkweliUsemwe #SurvivorFinale #SUHO https://abs.twimg.com/hashflags... draggable="false" alt="">
You guys should help me retweet till @FBN_help @FirstBankngr sees this thread

Thanks in advance

#level3lockdown #3moremonths #bishopdagmyhero
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