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1/ More detailed account of the incident @GiantEagle this morning (for my non-yinzer friends, Giant Eagle is our local grocery chain)...
When I walked into the lobby, I was greeted by a female employee who offered me a face mask. I politely advised her that I'm unable to wear...
When I walked into the lobby, I was greeted by a female employee who offered me a face mask. I politely advised her that I'm unable to wear...
2/ a mask and she permitted me to enter. After being inside the store for approximately 3-4 minutes, I was approached by a female who identified herself as an assistant manager. The assistant manager told me that I had to wear a mask or leave the store, at which point I asked...
3/ to speak with the store manager. The assistant manager advised me that she would summon the manager, but requested that I wait in the lobby area until he arrived. I complied with her request and the store manager arrived within a few minutes to speak with me...
4/ The store manager has been with the company for as long as I can remember and, based on my routine interactions with him in the past, seems to be a genuinely good guy.
After explaining the situation to the manager, he advised me that Giant Eagle's corporate policy is to...
After explaining the situation to the manager, he advised me that Giant Eagle's corporate policy is to...
5/ deny entry to anyone who can't or won't wear a face mask. He was very polite and apologetic, going as far as to ask me what I would do if I were faced with the situation he was facing. Having counseled numerous business clients on this very issue, I explained that I...
6/ tell my clients to make good-faith efforts to comply with @GovernorTomWolf's mask mandate, but if a customer indicates he or she can't wear a mask due to a medical condition, they should permit the customer to enter.
After approximately 15 minutes of conversation, it...
After approximately 15 minutes of conversation, it...
7/ became clear that the manager and assistant manager were not going to permit me to enter without a mask. I left without purchasing anything.
After leaving the store, I reached out to Giant Eagle's corporate offices. I provided a summary of what had transpired...
After leaving the store, I reached out to Giant Eagle's corporate offices. I provided a summary of what had transpired...
8/ and requested that someone contact me to discuss a resolution. I also advised the corporate office that, if I did not hear from someone by the end of the business day, I would immediately begin pursuing other remedies.
I did not receive a response and I am...
I did not receive a response and I am...
9/ therefore moving forward w/ legal action.
To be clear, this isn't just about me. I'm doing this for myself & every other person who's been subjected to similar forms of discrimination. I'll try to be as open & forthcoming as I can w/ information as this situation progresses.
To be clear, this isn't just about me. I'm doing this for myself & every other person who's been subjected to similar forms of discrimination. I'll try to be as open & forthcoming as I can w/ information as this situation progresses.
