Update (in thread form) on that long-awaited liquor order for @pocketmouse and anyone else who wanted to know how ordering booze online went.
Long story short: overall, I don't recommend @ReserveBar for online alcohol orders considering my experience with them with this order.
Long story short: overall, I don't recommend @ReserveBar for online alcohol orders considering my experience with them with this order.
I placed the order on 4/15 and heard nothing else until 4/25, when I got an alert that it had been processed and would ship soon.
Don't get me wrong, I understand there being delays to the pandemic, but they very intentionally didn't give any details about expected timing.
Don't get me wrong, I understand there being delays to the pandemic, but they very intentionally didn't give any details about expected timing.
I got no more updates, but I checked the website daily, and the next update was 4/29 when it apparently actually shipped out. They never provided me with a UPS tracking number or a notification that it had actually shipped. I had to go to their site to look for information.
I got the alert from UPS last night that the package would be arriving today, which usually happens between 6-7pm. At 4pm today, I got an alert from ReserveBar that one of the bottles I'd ordered was out of stock, so they'd be refunding it since it couldn't be shipped.
Please note that this e-mail was three weeks after the order was placed, a week-and-a-half after I got the shipping confirmation, a week after the order actually shipped, and just a few hours before the package arrived at my door.
The timing seems very intentional on their part.
The timing seems very intentional on their part.
So, yes, overall? If you're going to try to order alcohol online, avoid @ReserveBar. They don't communicate with their customers, and their practices come across as very sketchy considering the timing of them notifying me that my order didn't ship.
Especially since the out-of-stock item that wasn't shipped to me (and I wasn't notified about not shipping until just a few hours before my package was delivered) is still listed as being in-stock and for sale on their website at this very moment.
/disappointment (and thread)