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Hi @VeilBroadband. I have been having a series of problems with my wifi and have had no response from your customer service team via email. I will detail the problems here to see if I can get a response. Here’s a thread:
1. When I go to connect to my wifi, the wifi network says ‘connecting’ but doesn’t actually connect.
2. If I try and get the Wifi to connect automatically, the button to do this is greyed out and I can’t click on it.
3. If I click on firewall and network settings I just get this weird symbol appear on my screen.
4. Once the symbol appears, it also starts appearing elsewhere, such as my desktop. Also all my personal photos are replaced by the symbol. My internet is still unable to connect. Please reply
Thank you for replying. Give me a second and I will try this. https://twitter.com/VeilBroadband/status/1254743039312084994
Okay the router now also has the symbol on it and when I try to move near it my muscles become incredibly weak so I have to retreat away from the router. Really annoying as I need wifi to work from home. What should I do?
No surprise. I expect I’ll be being passed between departments for hours yet. Fml. https://twitter.com/VeilBroadband/status/1254743744747835392
Hi Lewis, thank you for your response. The symbol is everywhere in my house now. Likewise my internet connection is still very slow and cuts out if I try and stream video and sometimes music.
https://twitter.com/VeilBroadband/status/1254744577749192709
https://twitter.com/VeilBroadband/status/1254744577749192709
I can now see the symbols when my eyes are closed and the phrase ‘times’ up’ has appeared in blood on my wall. Though the apostrophe is after the ‘s’ so I’m kind of confused. How can multiple times be up??
https://twitter.com/VeilBroadband/status/1254745312633241600
https://twitter.com/VeilBroadband/status/1254745312633241600
As I’ve said before my muscles get weak if I go near the router. This is typical Veil not listening to customer feedback.
When I try and touch the symbol it just keeps screaming ‘please’. Also my teeth are bleeding.
https://twitter.com/VeilBroadband/status/1254746907555049473
https://twitter.com/VeilBroadband/status/1254746907555049473
Okay did that. Now this boy has turned up and is whispering in a weird language
https://twitter.com/VeilBroadband/status/1254747439367667713
https://twitter.com/VeilBroadband/status/1254747439367667713
He almost seems to be communicating with the symbols
He’s in the corner shaking and whispering. Would appreciate some technical support please - I pay a lot for my broadband package
Okay he’s turned on the TV now and is watching sitcoms
It's an episode of friends
The one where Phoebe meets David
Yeah so funny. I always laugh even though ive seen them a thousand times https://twitter.com/VeilBroadband/status/1254748606206226433
Definitely. Did you know the guy who plays David is also Apu in the Simpsons? https://twitter.com/VeilBroadband/status/1254749017055125505
He voices apu or at least he used to https://twitter.com/VeilBroadband/status/1254749283972243456
The actor who plays David is also Apu. He does his voice. https://twitter.com/VeilBroadband/status/1254749621596884995
Lol the actor who plays him I mean https://twitter.com/VeilBroadband/status/1254749881761255424
Mate I don’t know how to explain this. What do you not understand? The guys name is Hank and he plays David. Look: https://en.wikipedia.org/wiki/Hank_Azaria https://twitter.com/VeilBroadband/status/1254750131129405440
Yeah? It’s a show mate? https://twitter.com/VeilBroadband/status/1254750706084581377
What did you think was going on? https://twitter.com/VeilBroadband/status/1254750973337141248
Erm what? Did you think it was a documentary or something? Fucking hell lol that’s insane https://twitter.com/VeilBroadband/status/1254751212978737153
I think you still haven't understood https://twitter.com/VeilBroadband/status/1254751579401568256
The boy has finished watching friends (he was violently sick as soon as Gunther appeared) and is trying to get my phone off me. He keeps trying to grab it
Well he really wants my phone. https://twitter.com/VeilBroadband/status/1254752215438426115
Okay well I’m trying but he’s really strong https://twitter.com/VeilBroadband/status/1254752440337006593
LETS HAVE LOOK AROUND
I FIND CAT
DINNERTIME CAT
WHO THIS MAN
WHO HE
BEAUTIFUL MAN
I LOVE MR HIW EDWARS
COME HERE HUW EDWIRNS
ME AND HEU EDWIS
I LOVE MR HEEAW
Sorry about that, the boy is dead and I’ve got my phone back.
He also fell on the router when I killed him! It’s in bits!
The symbols are starting to disappear!
Great, thank you. Try not to make it an endbrain one this time lol. Is there anything I can do before it arrives? I have no wifi still https://twitter.com/VeilBroadband/status/1254754879274463233
Okay I'll try it https://twitter.com/VeilBroadband/status/1254755215980593155
Brilliant, thanks guys! https://twitter.com/VeilBroadband/status/1254755494004129792
