@Centrelink so here is my call list trying to get through but all operators are busy and it takes 6.5 minutes to get to even ask for an operator. I& #39;m in isolation for medical reasons. How am I supposed to organise appointment changes if I can& #39;t get through?

When I sign in to mygov it tells me I have no mutual obligations at this time and am not required to do them. Then there is a letter saying to come in for a meeting. I have a cert, which I have uploaded, from my GI saying I& #39;m to Isolate until further notice.

So I need to know, do we do this appointment over the phone, which I& #39;m happy to do, or do we reschedule for a later date. If I try to reschedule it only allows me to reschedule on three days either side of original date, which isn& #39;t possible for me.

If I can& #39;t get to the appointment, due to isolation, and can& #39;t speak to an operator to organise other means what am I supposed to do? Please advise or fix the issues.