Dear @TwitterComms @yoyoel,

In response to your recent public statement about http://BotSentinel.com , I wanted to address them here publicly instead of in an email. My team and I greatly appreciate your company granting us access to your API to conduct our research,...

but your critique of Bot Sentinel is misleading and disingenuous. Whether you want to call them bots, trolls, trollbots, inauthentic account...etc., there are thousands of accounts spreading disinformation, misinformation, and engaging in targeted attacks on your platform...

Anytime a reporter or journalist contacts me for a comment, I always provide them with verifiable data to support what I am telling them. Not once has a reporter or journalist published a piece without seeing the raw data and/or several examples of the actual tweets first...

Yesterday, I tweeted several examples of accounts spreading blatant disinformation and Bot Sentinel was able to identify these accounts. Regarding your comments, criticizing our methodology and algorithm, with all due respect you are being dishonest... https://twitter.com/cbouzy/status/1254089892054925312

A representative from your company recently contacted us touting the usefulness of Bot Sentinel and wanting to work together. I provided a copy of the emails to Business Insider to review. But what is baffling to me is that you would make these statements while knowing we show...

the accuracy of our technology for everyone to see. Approximately 8% of all accounts analyzed by Bot Sentinel are classified as alarming “trollbots,” and 14% of those accounts are suspended or inactive. Compare that to less than 2.5% for accounts that are classified as normal...

You are suspending accounts that are classified as trollbots nearly six times more than normal accounts. We don’t suspend accounts, you do. You are suspending the accounts we classify as trollbots while criticizing our methodology. Numbers and data don’t lie, people do...

So either it is a coincidence you are suspending trollbots at a significantly higher rate than normal accounts, or our platform works. I will leave it up to our users and independent researches to decide who is be disingenuous, and who is being forthcoming and honest...

Note: The suspension and inactive numbers for our new algorithm and platform are considerably higher (28%); view the attached image.

I have never publicly trashed Twitter, nor have I ever talked trash about your company to reporters or journalists...

I only provide them with data and my honest and accurate assessment of what is occurring on your platform, that is why I am sincerely disappointed by your recent statements. My team and I spend countless hours trying to help your platform be more palatable to your users,..

and we are doing our best to help fight disinformation and targeted attacks on your platform. Many of our users would've left your platform if not for our technology, and many more use our technology to help report accounts that are breaking your Terms of Service...

So instead of releasing untruthful statements that are easily disproven with data and emails, how about you openly support projects like Bot Sentinel to help stop this significant problem you are pretending doesn’t exist.

Best regards,
Christopher Bouzy