Three observations from my month as digital 1st GP:

1) We need to think more about digital remote monitoring. This could provide just in time alerts of deterioration in vulnerable patients (on or off the official list) so we can target outbound calls towards them.

2)We are over-blowing the value of video consulting. I can do most things by phone & convert to video only when it adds value. This minimises technical problems & avoids burning through pple’s monthly data allowances

3)We need to define the areas where ‘F2F First’ is essential