There is one potentially controversial statement I& #39;ll throw in here though. In my own analysis, it& #39;s not the model itself that has inherent problems. A lot of the issues stem from ineffectual leadership and management.
If there& #39;s one thing we keep learning over and over, it& #39;s that there is no One True Way. A lot of different structures and processes can work. And even the best structures and processes can suck if they& #39;re executed poorly.
Full disclosure, I was at a company called Yammer, and I believe we also heavily influenced this style of engineering org structure. Spotify just did a better job putting catchy marketing around it.
I came up as a manager under a similar org of cross functional teams that shifted and reformed over time. There are a lot of things I still like about it. But it always had these problems, and we just never focused on finding ways to solve or mitigate them.
The core problem with this model is that managers get sidelined. They& #39;re taken out of the critical path of work getting done. They& #39;re not directly responsible for whether teams are successful at their work or whether that work matches up with business needs. That was a mistake.
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