How To Get Customers To Buy High Priced Products Without Resistance

Have you ever heard a customer say but (insert competitor's name) is cheaper?

Next time it happens, here's how you could respond to close a sale

A Thread
Believe it or not, no one wants to part with their money

And when they do, they want to be sure they are getting value for the price they paid

But what about when the price is high and they are reluctant?

This simple technique could be applied:
You: Mr Paul, you say this price is too expensive, may I ask you few questions

Are you for price or cost?

Customer: I don't understand what you mean, aren't they the same?

You: No! Not at all! Price is a one-time thing, while cost is a long-term commitment

Customer: 🤔how?
You: For example, you want to buy a car and you're given two choices

Option 1: New car with great engine priced @ N5m

Option 2: Second-hand car with 4yrs depreciation, repaired engine @ N1.5m

One is expensive for now, the other is cheap

But cheap is expensive in the long run
You:
when you buy the second-hand car for N1.5m and it requires you to visit mechanics monthly to repair the engine and other things

If each visit cost you ~N10k per month - N1.2m/yr

That means in three yrs you'd have spent N3.6m repairing & maintaining

Is it worth it?
You: is it worth risking your life and wasting your time just for additional money now?

Won't it better you pay at this price for better value and less cost of ownership?

Note: at this point, Mr. Paul should be persuaded and ready to pay the N5m

What you did was...
Amplifying the value of the product that justifies the price

and demonstrating the cost of owning a product that is inferior and cost more in the future

Note: the higher priced product must be justifiable with inherent benefits it offers
Selling is persuading a prospect to see value as a measure of price rather than a figure to pay

Remember: No product is too expensive, it's either:

1. Customers can't perceive the value or
2. The price doesn't justify the value the product embodies, or
3. Customers can't pay
Because no one goes to a Ferrari car dealer saying:

"But a Toyota is cheaper"

Cc: @sarnchos @Ebuka_Raph @seunavic @TosinOlugbenga @kanmyexcellent @jamesagada @andy_mukolo
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