I know the circumstances aren't great, but I am loving all of the innovation that is happening across the book business. I really hope that a lot of it stays, embeds into processes, scales and can find ways to make money.
I think a lot of this will be out of necessity too, because I genuinely can't imagine in the short to medium term our business is going to return to anything like normal. Especially the areas of our business that rely on people gathering together.
Contrary to things I've read, I simply don't think people are going to use bookshops and attend literary festivals in anywhere near the same numbers as before. We will all need to offer a decent online experience for book-lovers, good ecommerce and customer service.
Time for publishers in particular to properly invest in their direct-to-consumer strategies and importanly to understand what they can offer that Amazon et al can't. Different models, bundles, partnerships, signed copies, special editions, access to authors, experiences etc
And something I have talked about ad nauseum, how can publishers create new revenue streams from the fantastic content within their books. Example: cookery - create apps, YouTube channels etc and leverage all of your amazing authors (share ££ with them), ...
health & well-being - why didn't a publisher create Calm app or fitness program apps? Go into joint ventures with your A-list authors - think what you could do with the Walliams platform (beyond his own books), the @mariankeyes book club (move over Reese), etc etc
As I have said before, publishers are sat on a goldmine of content, talent and trusted brands and this must surely be the time to unleash its potential.
Anyway, blah blah blah.
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