1/ Alright, I literally get asked every day about Apple& #39;s upcoming attempts at fitness.

Some quick thoughts. https://twitter.com/JoshConstine/status/1237515431457353728">https://twitter.com/JoshConst...
2/ Access to quality exercise content is good! But there are 500hrs of video added to YouTube every hour. Content is neither novel nor sufficient

Knowing _what_ to do is a start. But actually sticking with it is hard.

And that& #39;s really the most important part: sticking with it.
4/ We designed http://www.future.fit"> http://www.future.fit  to help the busiest of people maintain healthy lives.

In doing so, we built the most operationally complex fitness service imaginable. It is the highest-touch version of coaching _ever_ implemented.
5/ Each customer is paired 1:1 with an elite coach, who:

https://abs.twimg.com/emoji/v2/... draggable="false" alt="âś…" title="White heavy check mark" aria-label="Emoji: White heavy check mark"> Designs a new bespoke training plan each week,
https://abs.twimg.com/emoji/v2/... draggable="false" alt="âś…" title="White heavy check mark" aria-label="Emoji: White heavy check mark"> Tracks progress via an Apple Watch,
https://abs.twimg.com/emoji/v2/... draggable="false" alt="âś…" title="White heavy check mark" aria-label="Emoji: White heavy check mark"> Holds them accountable, and
https://abs.twimg.com/emoji/v2/... draggable="false" alt="âś…" title="White heavy check mark" aria-label="Emoji: White heavy check mark"> Is in constant contact via text message. We aren& #39;t passively & #39;available& #39; but proactively involved
6/ Our clients trade 4 text messages with their coach EVERY SINGLE DAY.

The avg person talks to their doctor about their health ~1-3 times per year. They talk to their coach on @futurefitapp 1,500 times per year. We become your go-to partner for all things health.

NPS is 87 https://abs.twimg.com/emoji/v2/... draggable="false" alt="đź‘€" title="Eyes" aria-label="Emoji: Eyes">
7/ It takes an unimaginable effort from Product, Eng, Ops & Coaching to make this scalable & delightful

No tech co wants to get in the mud to run a connected human-to-human service. No fitness co is capable of it

Our team came from Apple, Google Square, Opendoor, the NBA & NCAA
You can follow @rmandal.
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