@PLDT_Cares Seeking help with upgrading account please. Details sent via dm. Thank you.
@PLDT_Cares Hard for 3 people to work from home without wifi. Wish to upgrade plan. No progress despite daily calls to customer service. Forced to use mobile data of competition.
@PLDT_Cares Please prioritize our request. Embarassing for e-pldt employee to use competitor's data because we have not heard any response from facebook, twitter, or instagram.
@PLDT_Cares I have sent details in 3 DM platforms: fb messenger, Instagram, and twitter. Frustating to not hear any updates, even if we call customer service daily. Please assist. I see your quick replies on twitter, but no response on this thread.
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