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Si this story gets better. The guy finishes the cakes. Send me photos via whatsapp but my wifi was down so I don& #39;t see them until a few minutes later.... https://twitter.com/NyaliCakeHouse/status/1253246169712648192">https://twitter.com/NyaliCake...
It& #39;s completely off. Not the color I wanted. And he did stuff to the cake I didn& #39;t ask for. AT ALL. Funny enough he had even summarized what I wanted.
So he already been testy with me and when I saw the photos I was livid!
So he already been testy with me and when I saw the photos I was livid!
I was willing to stay quiet but now that he ruined it I couldn& #39;t hold it. I was like what color did I ask for? What color is this cake? I didn& #39;t ask for this decor. As in....I was just bamboozled.
So instead of apologizing or stepping back and saying oh let me check our conversations I& #39;m sorry I may have made an error, he goes well this is what you said. Check our conversation.
And then he tells me now I already sent the rider. What do you want me to do about it?
And then he tells me now I already sent the rider. What do you want me to do about it?
And I was like wet? Our conversation? Like this is all recorded? Funny enough you even summarized what I wanted for me? And you aren& #39;t even apologizing? What the heck? I& #39;m mad mad!
And the guy goes well what do you want me to do? So I ask if he can fix it reiterating that at no point did I say I wanted this color. And I& #39;m not about to pay so much money for a cake that I didn& #39;t ask for.
He tells me he& #39;s never seen a client like me and that he "already messed but you make it worse." He& #39;ll send me my refund.
Like not even ONCE does he apologize. Says I didn& #39;t give him a chance to explain.
Like not even ONCE does he apologize. Says I didn& #39;t give him a chance to explain.
No sorry. No okay I see I made a mistake. The whole thread is on IG on whatsapp of what we discussed. EVERYTHING is there. And I& #39;m like you are actually trying to throw this on me instead of admitting you made a mistake and helping me fix it. And your stuff isn& #39;t cheap. wow.
He even says i& #39;ll refund you and give the cake to someone else. WTF. Horrible service.
