@ExpediaUK Any advice? You're refusing to provide a refund to me in cash opposed to voucher per EC261/2004. @KLM seem sick of you palming off customers and @CitizensAdvice say breach of contract. Want to start dealing with customers in good faith? Happy to provide more details.
Some clearer images of conversation with @KLM
@joelycett I imagine you and your team will already be looking at this seemingly illegal business practice? Happy to provide more information - either way, feel free to use the pictures on this thread in any coverage you do on Got Your Back!
@ExpediaUK @Expedia don't fancying facing up to customers who are in the right?
You can follow @MattS_5678.
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