1. @KCBGroup Good evening ..hope you are well and safe, I have a short story for you. So today I was in the supermarket trying to get some essentials. The cash on me is not enough to cover the him but I am not worried.. you guys got my back...right..?

2. Getting to the till, I realize my Mpesa is not enough as well, so again not worried ... I go to my *522# since you guys told me your app cannot work with my phone for some reason. Shock on me. Unavailable at this time.

3. By now I am holding the queue.. I keep trying ... this is what I am getting....

4. Guys in the queue start murmuring.... it& #39;s becoming embarrassing.... I try 3 more times.... @KCBGroup ...still nothing....

5. @KCBGroup Do you want to take a guess what happened ..?

Yes... my acc no and phone are in your DMs. This is wrong.

End of thread.