It&
#39;s busy around here!
https://abs.twimg.com/emoji/v2/... draggable="false" alt="😬" title="Grimacing face" aria-label="Emoji: Grimacing face">We are trying to answer all of your important questions as soon as we can.
But to get the fastest answers, we&
#39;ve compiled the most asked questions (and answers) below.
Start here BEFORE you reach out to us
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">My claim still hasn’t been processed. What should I do? Should I call the call center?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> Do nothing. If you received a confirmation number, then your claim has been received and is being worked on.
(The call center will tell you the same thing.)
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">My coworkers applied for UI at the same time as me, but their claims have been processed and mine hasn’t. Should I reapply?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index">Every claim is different. If you have a confirmation number, it&
#39;s still being worked on. If we need more info we&
#39;ll reach out.
Again, do not call.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">How do I receive payments?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> Once your claim has been processed, you must certify your weekly payment every week (even if your eligibility is being determined or your claim is pending an appeal). You can request benefits for the previous week any time, Sunday to Saturday.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index">To certify your payments online use UI Online (formerly Teleserve).
https://uionline.dlt.ri.gov/ ">https://uionline.dlt.ri.gov/">...
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">What about the extra $600 that the U.S. Congress passed?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index">Starting week ending 4/4, everyone collecting UI will get an additional $600 per week on top of their regular weekly benefit.
You’ll receive it retroactively, do NOT need to reapply.
Please do not call.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">I tried using UI Online or TeleCert but it said that my claim can&
#39;t be processed through UI Online and it directs me to the call center. What next?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index">Check your claim status page, and make sure that:
https://abs.twimg.com/emoji/v2/... draggable="false" alt="✅" title="White heavy check mark" aria-label="Emoji: White heavy check mark"> It&
#39;s been processed.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="✅" title="White heavy check mark" aria-label="Emoji: White heavy check mark"> You are in the right date range.
if not
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
Just wait for the claim to process or the right date.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="🚨" title="Police cars revolving light" aria-label="Emoji: Police cars revolving light">DO NOT CALL.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="🚨" title="Police cars revolving light" aria-label="Emoji: Police cars revolving light">
We will just read you this tweet.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">I can&
#39;t work due to COVID-19. What should I apply for?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> Laid off?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="➡️" title="Rightwards arrow" aria-label="Emoji: Rightwards arrow">UI.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> Self-employed or contract worker and out of work?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="➡️" title="Rightwards arrow" aria-label="Emoji: Rightwards arrow">PUA.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> Unable to work for another good reason?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="➡️" title="Rightwards arrow" aria-label="Emoji: Rightwards arrow"> UI
More info here:
http://www.dlt.ri.gov/emergencyui/COVID-19%20UI%20Fact%20Sheet%204.13.2020.pdf">https://www.dlt.ri.gov/emergency...
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">How should I apply for unemployment insurance?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> On our website.
Regular unemployment insurance (UI)
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
https://dltweb.dlt.ri.gov/UIClaims2013/intro/index.aspx?AC=yesPandemic">https://dltweb.dlt.ri.gov/UIClaims2... unemployment insurance (PUA)
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
https://covidemergencyuibenefits.dlt.ri.gov/ ">https://covidemergencyuibenefits.dlt.ri.gov/">...
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">What types of workers are eligible or regular unemployment insurance?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index">Are you on payroll?
Eligible.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index">Own a business but also on payroll?
Eligible.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="✴️" title="Eight pointed star" aria-label="Emoji: Eight pointed star">There are some exceptions, but UI covers most people on payroll.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">What are the wage requirements?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> It&
#39;s complicated. You need to have been paid at least $12.k in your &
#39;base period&
#39;.
Filed a claim in April, your base period is:
All of 2019.
Filed in March, your base period is:
Oct 1, 2018 - Sept 30, 2019.
Didn&
#39;t earn $12.6k?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
You need to check all these boxes:
https://abs.twimg.com/emoji/v2/... draggable="false" alt="✅" title="White heavy check mark" aria-label="Emoji: White heavy check mark">You earned at least $4.2k in your base period.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="✅" title="White heavy check mark" aria-label="Emoji: White heavy check mark"> Your earnings total is at least 1.5 times your highest quarter.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="✅" title="White heavy check mark" aria-label="Emoji: White heavy check mark"> You were paid at least $2.1k in one calendar quarter.
If you scored a 3 out of 3 then file a claim.
Confused? File anyway!
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">What if I don’t meet the wage requirements for regular UI?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index">Apply for Emergency COVID-19 UI:
https://covidemergencyuibenefits.dlt.ri.gov/ ">https://covidemergencyuibenefits.dlt.ri.gov/">...
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">I’m still not sure whether or not I’m eligible. What should I do?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> Fill out an application. We will let you know for sure.
The application:
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
https://dltweb.dlt.ri.gov/UIClaims2013/intro/index.aspx?AC=yes">https://dltweb.dlt.ri.gov/UIClaims2...
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">I live in Rhode Island, but I work in another state. Where should I file for unemployment?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> In the state you work in.
Mass. workers go here
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
https://www.mass.gov/unemployment-insurance-ui-onlineConn.">https://www.mass.gov/unemploym... workers go here
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
http://www.ctdol.state.ct.us/UI-online/Index.htm">https://www.ctdol.state.ct.us/UI-online...
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">I’m still working, but my hours were cut significantly. Am I eligible for benefits?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index">You can collect partial benefits if you are making less than your weekly UI benefit amount.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">See below for how that’s calculated.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">How much will I receive in weekly benefits?
It&
#39;s complicated.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="1⃣" title="Keycap digit one" aria-label="Emoji: Keycap digit one"> Figure out your base period (see above)
https://abs.twimg.com/emoji/v2/... draggable="false" alt="2⃣" title="Keycap digit two" aria-label="Emoji: Keycap digit two"> Take your two highest quarters
https://abs.twimg.com/emoji/v2/... draggable="false" alt="3⃣" title="Keycap digit three" aria-label="Emoji: Keycap digit three"> Add them together, then divided by 2
https://abs.twimg.com/emoji/v2/... draggable="false" alt="4⃣" title="Keycap digit four" aria-label="Emoji: Keycap digit four"> Multiply that number by .0385
This is your weekly benefit.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Money with wings" aria-label="Emoji: Money with wings">
Example time!
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
Two highest quarters for Joe Schmoe were:
$10,500 and $12,750
$10,500 + $12,750 = $23,250
Divide by two = $11,625. That’s the average.
Now multiply!
$11,625 x .0385 = $447
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👈" title="Left pointing backhand index" aria-label="Emoji: Left pointing backhand index"> Weekly benefit
https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Money with wings" aria-label="Emoji: Money with wings">
The max is $586 weekly.
Got kids? There is more math
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
Joe can get 5% of his weekly benefit for up to 5 dependants
Joe has 8 kids.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="😱" title="Face screaming in fear" aria-label="Emoji: Face screaming in fear">
His weekly benefit is $447
He gets 5% of $447, or $22 per kid. Up to 5 kids.
The total benefit is $447 + $110 for the kids. $557 total.
PLUS $600/week from the CARES Act.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👏" title="Clapping hands sign" aria-label="Emoji: Clapping hands sign">
Good luck Joe!
https://abs.twimg.com/emoji/v2/... draggable="false" alt="🙏" title="Folded hands" aria-label="Emoji: Folded hands">
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">I was found to be ineligible for regular UI. What should I do?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> You should apply for emergency UI
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
https://covidemergencyuibenefits.dlt.ri.gov/ ">https://covidemergencyuibenefits.dlt.ri.gov/">...
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament"> UI Online said my certification has been accepted. What does that mean?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> You&
#39;ve successfully certified for your weekly benefit
https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Money with wings" aria-label="Emoji: Money with wings">
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament"> Why can’t I create a PIN?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> Your claim probably hasn’t been processed yet. You can only create a PIN once your claim has been processed.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> If your claim is processed, but your certification dates are in the past, we are manually certifying your weekly benefit payment.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament"> I’m out of work due to COVID-19. Do I still need to post my resume and apply for three jobs per week?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> No, you don’t. The work search requirements are waived for claims related to COVID-19.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament"> When will I receive the retroactive $600 unemployment compensation
https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Money with wings" aria-label="Emoji: Money with wings">?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> You’ll receive the
https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Money with wings" aria-label="Emoji: Money with wings"> this week if you haven’t already.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="❓" title="Red question mark ornament" aria-label="Emoji: Red question mark ornament">I still have questions. How can I contact the DLT?
https://abs.twimg.com/emoji/v2/... draggable="false" alt="👉" title="Right pointing backhand index" aria-label="Emoji: Right pointing backhand index"> Please call our COVID-19 hotline at (401) 234-4280.
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