okay; i have to share this. because why the fuck not. i just remembered that my non-interaction/interaction with
@TommyKimmelman (the head of artist relations @niftygateway) was not the first time i kind of interacted with him.

but first, let me set the stage and say that i know a little somethin & #39;bout customer experience. it& #39;s only my career irl, but alrighty (as nifty whale turd once proclaimed).

okay, now that we got that covered

let me take the @secondrealm artist persona off and put on my cx pro hat on so i can share some thoughts.

(see http://linkd.in/ericprhodes ">https://linkd.in/ericprhod... for proof that i know what wtf i& #39;m talking about. ok @DCCockFoster @gcockfoster?)

be right back... https://abs.twimg.com/emoji/v2/... draggable="false" alt="👔" title="Necktie" aria-label="Emoji: Necktie">

cc: @tylerwinklevoss @winklevoss