My @Facebook biz page suffered spam attack today: 100s of fake negative reviews. We spend £100,000s a year on FB ads. 5 years of 5* rating to 1* within an hour. FB business support said they won’t help. We will lose dozens of clients & staff will be laid off. FB a total disgrace.
It was obviously a paid attack from a rival firm. I will be left with no choice but to take this to my many press contacts. Businesses need to be warned about building through FB as the platform is vulnerable and business support are useless. Wish I’d listened to @GerberKawasaki!
Thanks to people retweeting this. People need to be warned against using Facebook. I’m disgusted they would treat a loyal advertiser like this. No one is safe on that platform. Retweet as much as possible! 🙏
Nope basically it was dozens of accounts based in South Asia (so India, Bangladesh etc)leaving ‘do not recommend’. FB reviewed it and said it doesn’t go against their terms so they will not take them down.
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