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Bh literally has a manual on how the members should talk to the staff “if u make a mistake: im very sorry I will fix it” “if staff compliments u: thank you so much! I will work harder!” They give the members respectful phrases to speak to the staff while the staff curse at them https://twitter.com/7ohpmk2duleqcka/status/1249635643166060544">https://twitter.com/7ohpmk2du...
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