18 March: received email from eJ notifying flights cancelled.
Requested refund online, and received confirmation stating refund will be processed in 7 days (see image attached).
7 April: submitted a claim against eJ with HM Courts & Tribunals Service to recover full amount for flights + £25 court fee.
9 April: received Acknowledgment of Service from eJ legal assistant stating & #39;I intend to defend all of this claim.& #39;
eJ now has 28 days to file a defence.
9 April: received Acknowledgment of Service from eJ legal assistant stating & #39;I intend to defend all of this claim.& #39;
eJ now has 28 days to file a defence.
Perhaps, eJ won& #39;t file a defence, instead choosing to time-out, allowing the court to make judgment in my favour. In so doing, eJ might avoid potential precedence-setting judgment against it, whilst still not explicitly accepting liability. Fingers crossed.
#easyjet
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https://abs.twimg.com/emoji/v2/... draggable="false" alt="✈️" title="Airplane" aria-label="Emoji: Airplane">
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#easyjet
On 16 April I received the following email from eJ:
& #39;I am sorry about the issues that you have had with your refund. I have processed a refund of £X for you today. This can take 3-5 days to appear in your account. I hope that we are able to welcome you on board soon.& #39;