"Passengers are being confused and misled on season ticket refunds. We are appalled that this situation has gone on for so many weeks already."
@MsEYates comments on the rail industry& #39;s refusal to give pro-rata refunds on season tickets: https://www.telegraph.co.uk/money/consumer-affairs/tens-thousands-commuters-refunded-season-tickets/">https://www.telegraph.co.uk/money/con...
@MsEYates comments on the rail industry& #39;s refusal to give pro-rata refunds on season tickets: https://www.telegraph.co.uk/money/consumer-affairs/tens-thousands-commuters-refunded-season-tickets/">https://www.telegraph.co.uk/money/con...
Thousands of passengers have already applied for a season ticket refund, based on @grantshapps& #39; assurances that their refunds would be pro-rata.
We are very disappointed that other consumer rights and passenger watchdogs have failed to speak out and challenge the govt on this.
We are very disappointed that other consumer rights and passenger watchdogs have failed to speak out and challenge the govt on this.