Read on Twitter
1/ @TransferWise Q1 Mission update:
How our team’s been making money work better internationally
https://abs.twimg.com/emoji/v2/... draggable="false" alt="⚡️" title="High voltage sign" aria-label="Emoji: High voltage sign">faster,
https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Money with wings" aria-label="Emoji: Money with wings">cheaper,
https://abs.twimg.com/emoji/v2/... draggable="false" alt="📲" title="Mobile phone with rightwards arrow at left" aria-label="Emoji: Mobile phone with rightwards arrow at left"> more convenient
All the way from our 1̶6̶ 2000+ “offices” around the world.
PS! We’re very much hiring!
How our team’s been making money work better internationally
All the way from our 1̶6̶ 2000+ “offices” around the world.
PS! We’re very much hiring!
faster,https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Money with wings" aria-label="Emoji: Money with wings">cheaper,https://abs.twimg.com/emoji/v2/... draggable="false" alt="📲" title="Mobile phone with rightwards arrow at left" aria-label="Emoji: Mobile phone with rightwards arrow at left"> more convenientAll the way from our 1̶6̶ 2000+ “offices” around the world. PS! We’re very much hiring!" title="1/ @TransferWise Q1 Mission update:How our team’s been making money work better internationallyhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="⚡️" title="High voltage sign" aria-label="Emoji: High voltage sign">faster,https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Money with wings" aria-label="Emoji: Money with wings">cheaper,https://abs.twimg.com/emoji/v2/... draggable="false" alt="📲" title="Mobile phone with rightwards arrow at left" aria-label="Emoji: Mobile phone with rightwards arrow at left"> more convenientAll the way from our 1̶6̶ 2000+ “offices” around the world. PS! We’re very much hiring!" class="img-responsive" style="max-width:100%;"/>
2/ This is not about the pandemic. Yet it shows us that nothing’s more important than our health. Money included.
But money shouldn’t be another thing to worry about. Right now we need it to be exactly where it’s needed, when it’s needed. https://twitter.com/TransferWise/status/1239935660473139205">https://twitter.com/TransferW...
But money shouldn’t be another thing to worry about. Right now we need it to be exactly where it’s needed, when it’s needed. https://twitter.com/TransferWise/status/1239935660473139205">https://twitter.com/TransferW...
3/ Here’s Q1 in full https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">
https://abs.twimg.com/emoji/v2/... draggable="false" alt="⚡️" title="High voltage sign" aria-label="Emoji: High voltage sign">25% of transfers now get to their destination in less than 20 seconds (up +1.5% from last Q).
This was mainly due to the roll out of instant payments to Mexico for all transfers up to $1000USD; and significant improvements across Asian countries.
This was mainly due to the roll out of instant payments to Mexico for all transfers up to $1000USD; and significant improvements across Asian countries.
https://abs.twimg.com/emoji/v2/... draggable="false" alt="⚡️" title="High voltage sign" aria-label="Emoji: High voltage sign">25% of transfers now get to their destination in less than 20 seconds (up +1.5% from last Q).This was mainly due to the roll out of instant payments to Mexico for all transfers up to $1000USD; and significant improvements across Asian countries." title="3/ Here’s Q1 in full https://abs.twimg.com/emoji/v2/... draggable="false" alt="👇" title="Down pointing backhand index" aria-label="Emoji: Down pointing backhand index">https://abs.twimg.com/emoji/v2/... draggable="false" alt="⚡️" title="High voltage sign" aria-label="Emoji: High voltage sign">25% of transfers now get to their destination in less than 20 seconds (up +1.5% from last Q).This was mainly due to the roll out of instant payments to Mexico for all transfers up to $1000USD; and significant improvements across Asian countries." class="img-responsive" style="max-width:100%;"/>
4/ https://abs.twimg.com/emoji/v2/... draggable="false" alt="⚡️" title="High voltage sign" aria-label="Emoji: High voltage sign">Specifically:
- 36% of transfers to Pakistanhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🇵🇰" title="Flag of Pakistan" aria-label="Emoji: Flag of Pakistan">
- 56% of transfers to Sri Lankahttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🇱🇰" title="Flag of Sri Lanka" aria-label="Emoji: Flag of Sri Lanka">
- 15% of transfers to Thailandhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🇹🇭" title="Flag of Thailand" aria-label="Emoji: Flag of Thailand">
Are now instant.
Oh. And 90% of transfers to Japan are now near-instant – i.e. in less than 60 seconds.https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇯🇵" title="Flag of Japan" aria-label="Emoji: Flag of Japan"> https://transferwise.com/sg/blog/instant-transfers-to-thb-pkr-lkr">https://transferwise.com/sg/blog/i...
- 36% of transfers to Pakistan
- 56% of transfers to Sri Lanka
- 15% of transfers to Thailand
Are now instant.
Oh. And 90% of transfers to Japan are now near-instant – i.e. in less than 60 seconds.
5/ But it isn’t all good, speedwise.
A bug that failed to account for daylight savings caused the accuracy for our estimations to decline. Only this time, transfers were being delivered earlier than what we expected.https://abs.twimg.com/emoji/v2/... draggable="false" alt="🤷♂️" title="Man shrugging" aria-label="Emoji: Man shrugging">
#humblebrag
A bug that failed to account for daylight savings caused the accuracy for our estimations to decline. Only this time, transfers were being delivered earlier than what we expected.
#humblebrag
#humblebrag" title="5/ But it isn’t all good, speedwise.A bug that failed to account for daylight savings caused the accuracy for our estimations to decline. Only this time, transfers were being delivered earlier than what we expected. https://abs.twimg.com/emoji/v2/... draggable="false" alt="🤷♂️" title="Man shrugging" aria-label="Emoji: Man shrugging"> #humblebrag" class="img-responsive" style="max-width:100%;"/>
6/ https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Money with wings" aria-label="Emoji: Money with wings"> Average price is marginally down to 0.74%, as we significantly lowered fees to send money to Asian countries, namely to PHP https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇵🇭" title="Flag of Philippines" aria-label="Emoji: Flag of Philippines">, IDR https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇮🇩" title="Flag of Indonesia" aria-label="Emoji: Flag of Indonesia">, MYR https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇲🇾" title="Flag of Malaysia" aria-label="Emoji: Flag of Malaysia"> , PKR https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇵🇰" title="Flag of Pakistan" aria-label="Emoji: Flag of Pakistan">.
In ZARhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🇿🇦" title="Flag of South Africa" aria-label="Emoji: Flag of South Africa"> and JPY https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇯🇵" title="Flag of Japan" aria-label="Emoji: Flag of Japan"> we also dropped prices on average by 16 and 24%, respectively.
In ZAR
Average price is marginally down to 0.74%, as we significantly lowered fees to send money to Asian countries, namely to PHP https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇵🇭" title="Flag of Philippines" aria-label="Emoji: Flag of Philippines">, IDR https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇮🇩" title="Flag of Indonesia" aria-label="Emoji: Flag of Indonesia">, MYR https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇲🇾" title="Flag of Malaysia" aria-label="Emoji: Flag of Malaysia"> , PKR https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇵🇰" title="Flag of Pakistan" aria-label="Emoji: Flag of Pakistan">.In ZAR https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇿🇦" title="Flag of South Africa" aria-label="Emoji: Flag of South Africa"> and JPY https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇯🇵" title="Flag of Japan" aria-label="Emoji: Flag of Japan"> we also dropped prices on average by 16 and 24%, respectively." title="6/ https://abs.twimg.com/emoji/v2/... draggable="false" alt="💸" title="Money with wings" aria-label="Emoji: Money with wings"> Average price is marginally down to 0.74%, as we significantly lowered fees to send money to Asian countries, namely to PHP https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇵🇭" title="Flag of Philippines" aria-label="Emoji: Flag of Philippines">, IDR https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇮🇩" title="Flag of Indonesia" aria-label="Emoji: Flag of Indonesia">, MYR https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇲🇾" title="Flag of Malaysia" aria-label="Emoji: Flag of Malaysia"> , PKR https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇵🇰" title="Flag of Pakistan" aria-label="Emoji: Flag of Pakistan">.In ZAR https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇿🇦" title="Flag of South Africa" aria-label="Emoji: Flag of South Africa"> and JPY https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇯🇵" title="Flag of Japan" aria-label="Emoji: Flag of Japan"> we also dropped prices on average by 16 and 24%, respectively." class="img-responsive" style="max-width:100%;"/>
7/ https://abs.twimg.com/emoji/v2/... draggable="false" alt="📲" title="Mobile phone with rightwards arrow at left" aria-label="Emoji: Mobile phone with rightwards arrow at left"> Convenience:
Ni hao to those sending money tohttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🇨🇳" title="Flag of China" aria-label="Emoji: Flag of China"> https://abs.twimg.com/emoji/v2/... draggable="false" alt="👋" title="Waving hand" aria-label="Emoji: Waving hand">
This Q, we’ve teamed up with @Alipay to make it easier and cheaper to send yuan from 17 currencies. https://transferwise.com/us/blog/new-send-cny-instantly-to-alipay-users">https://transferwise.com/us/blog/n...
Ni hao to those sending money to
This Q, we’ve teamed up with @Alipay to make it easier and cheaper to send yuan from 17 currencies. https://transferwise.com/us/blog/new-send-cny-instantly-to-alipay-users">https://transferwise.com/us/blog/n...
8/ Direct debits around the https://abs.twimg.com/emoji/v2/... draggable="false" alt="🌎" title="Earth globe americas" aria-label="Emoji: Earth globe americas">
From last Q’s beta in Europe, we’ve now rolled out the feature to all of our customers.
So whether you’re still paying that one phone bill back home, or a trail of bills in multiple countries, you can connect to your one TransferWise account.
From last Q’s beta in Europe, we’ve now rolled out the feature to all of our customers.
So whether you’re still paying that one phone bill back home, or a trail of bills in multiple countries, you can connect to your one TransferWise account.
From last Q’s beta in Europe, we’ve now rolled out the feature to all of our customers. So whether you’re still paying that one phone bill back home, or a trail of bills in multiple countries, you can connect to your one TransferWise account." title="8/ Direct debits around the https://abs.twimg.com/emoji/v2/... draggable="false" alt="🌎" title="Earth globe americas" aria-label="Emoji: Earth globe americas">From last Q’s beta in Europe, we’ve now rolled out the feature to all of our customers. So whether you’re still paying that one phone bill back home, or a trail of bills in multiple countries, you can connect to your one TransferWise account." class="img-responsive" style="max-width:100%;"/>
9/ Planning ahead:
We’ve started moving Belgian customers to our Belgian license; and we’ll soon do the same to all EEA customers.
This is to ensure our customers have a seamless experience using TransferWise, regardless of Brexit.
We’ve started moving Belgian customers to our Belgian license; and we’ll soon do the same to all EEA customers.
This is to ensure our customers have a seamless experience using TransferWise, regardless of Brexit.
10/ Open banking:UK customers can now connect their TransferWise account to their bank and other financial services.
So you can check all of your money moves from other personal finance apps like @saltedge
So you can check all of your money moves from other personal finance apps like @saltedge
11/ We’re faster at solving our customer issues – 61% now within 24hours.
How?
-https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇯🇵" title="Flag of Japan" aria-label="Emoji: Flag of Japan"> customers can now get verified online versus a process that required waiting for snail mail;
- chat support trial inhttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🇺🇸" title="Flag of United States" aria-label="Emoji: Flag of United States"> - something we’ll roll out more broadly in Q2.
How?
-
- chat support trial in
customers can now get verified online versus a process that required waiting for snail mail;- chat support trial in https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇺🇸" title="Flag of United States" aria-label="Emoji: Flag of United States"> - something we’ll roll out more broadly in Q2." title="11/ We’re faster at solving our customer issues – 61% now within 24hours. How?- https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇯🇵" title="Flag of Japan" aria-label="Emoji: Flag of Japan"> customers can now get verified online versus a process that required waiting for snail mail;- chat support trial in https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇺🇸" title="Flag of United States" aria-label="Emoji: Flag of United States"> - something we’ll roll out more broadly in Q2." class="img-responsive" style="max-width:100%;"/>
12/ This one speaks for itself.
Apple pay’s landed in Europehttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🍏" title="Green apple" aria-label="Emoji: Green apple">https://abs.twimg.com/emoji/v2/... draggable="false" alt="🍏" title="Green apple" aria-label="Emoji: Green apple">https://abs.twimg.com/emoji/v2/... draggable="false" alt="🍏" title="Green apple" aria-label="Emoji: Green apple">
Apple pay’s landed in Europe
https://abs.twimg.com/emoji/v2/... draggable="false" alt="🍏" title="Green apple" aria-label="Emoji: Green apple">https://abs.twimg.com/emoji/v2/... draggable="false" alt="🍏" title="Green apple" aria-label="Emoji: Green apple">" title="12/ This one speaks for itself.Apple pay’s landed in Europe https://abs.twimg.com/emoji/v2/... draggable="false" alt="🍏" title="Green apple" aria-label="Emoji: Green apple">https://abs.twimg.com/emoji/v2/... draggable="false" alt="🍏" title="Green apple" aria-label="Emoji: Green apple">https://abs.twimg.com/emoji/v2/... draggable="false" alt="🍏" title="Green apple" aria-label="Emoji: Green apple">" class="img-responsive" style="max-width:100%;"/>
13/ More on your card experience:
- Greek customers can finally get a debit card! cc: @stefanisg
- Your spending limits now renew daily and monthly
- Greek customers can finally get a debit card! cc: @stefanisg
- Your spending limits now renew daily and monthly
14/ More mission, in more places. Say https://abs.twimg.com/emoji/v2/... draggable="false" alt="👋" title="Waving hand" aria-label="Emoji: Waving hand"> to:
+ Zambian kwachahttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🇿🇲" title="Flag of Zambia" aria-label="Emoji: Flag of Zambia"> - the 57th currency on TransferWise and the 11th African currency.
+ Colombian pesoshttps://abs.twimg.com/emoji/v2/... draggable="false" alt="🇨🇴" title="Flag of Colombia" aria-label="Emoji: Flag of Colombia"> – again and renewed with a better experience;
+ Zambian kwacha
+ Colombian pesos
to:+ Zambian kwacha https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇿🇲" title="Flag of Zambia" aria-label="Emoji: Flag of Zambia"> - the 57th currency on TransferWise and the 11th African currency.+ Colombian pesos https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇨🇴" title="Flag of Colombia" aria-label="Emoji: Flag of Colombia"> – again and renewed with a better experience;" title="14/ More mission, in more places. Say https://abs.twimg.com/emoji/v2/... draggable="false" alt="👋" title="Waving hand" aria-label="Emoji: Waving hand"> to:+ Zambian kwacha https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇿🇲" title="Flag of Zambia" aria-label="Emoji: Flag of Zambia"> - the 57th currency on TransferWise and the 11th African currency.+ Colombian pesos https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇨🇴" title="Flag of Colombia" aria-label="Emoji: Flag of Colombia"> – again and renewed with a better experience;" class="img-responsive" style="max-width:100%;"/>
15/ Olá https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇵🇹" title="Flag of Portugal" aria-label="Emoji: Flag of Portugal">
Our integration with @Activo_Bank has brought fast, cheap and transparent transfers to a Portuguese bank.
Fun fact: Activo’s is the first bank to integrate with us to build our comparison table into their app.https://abs.twimg.com/emoji/v2/... draggable="false" alt="👀" title="Eyes" aria-label="Emoji: Eyes"> If only more banks were this transparent.
Our integration with @Activo_Bank has brought fast, cheap and transparent transfers to a Portuguese bank.
Fun fact: Activo’s is the first bank to integrate with us to build our comparison table into their app.
Our integration with @Activo_Bank has brought fast, cheap and transparent transfers to a Portuguese bank. Fun fact: Activo’s is the first bank to integrate with us to build our comparison table into their app. https://abs.twimg.com/emoji/v2/... draggable="false" alt="👀" title="Eyes" aria-label="Emoji: Eyes"> If only more banks were this transparent." title="15/ Olá https://abs.twimg.com/emoji/v2/... draggable="false" alt="🇵🇹" title="Flag of Portugal" aria-label="Emoji: Flag of Portugal">Our integration with @Activo_Bank has brought fast, cheap and transparent transfers to a Portuguese bank. Fun fact: Activo’s is the first bank to integrate with us to build our comparison table into their app. https://abs.twimg.com/emoji/v2/... draggable="false" alt="👀" title="Eyes" aria-label="Emoji: Eyes"> If only more banks were this transparent." class="img-responsive" style="max-width:100%;"/>
16/ https://abs.twimg.com/emoji/v2/... draggable="false" alt="⚙️" title="Gear" aria-label="Emoji: Gear"> Servers are surviving the growth. Better than ever, now that 98% of ~320 services have been migrated to kubernetes and Amazon AWS.
Servers are surviving the growth. Better than ever, now that 98% of ~320 services have been migrated to kubernetes and Amazon AWS." title="16/ https://abs.twimg.com/emoji/v2/... draggable="false" alt="⚙️" title="Gear" aria-label="Emoji: Gear"> Servers are surviving the growth. Better than ever, now that 98% of ~320 services have been migrated to kubernetes and Amazon AWS." class="img-responsive" style="max-width:100%;"/>
17/ https://abs.twimg.com/emoji/v2/... draggable="false" alt="👮♀️" title="Woman police officer" aria-label="Emoji: Woman police officer"> We’ve increased our capacity of ID reviews by 50% so that new customers get started on TransferWise faster.
We’ve increased our capacity of ID reviews by 50% so that new customers get started on TransferWise faster." title="17/ https://abs.twimg.com/emoji/v2/... draggable="false" alt="👮♀️" title="Woman police officer" aria-label="Emoji: Woman police officer"> We’ve increased our capacity of ID reviews by 50% so that new customers get started on TransferWise faster." class="img-responsive" style="max-width:100%;"/>
18/ Did I mention that we’re very much hiring? We have 148 roles open in London, Tallinn, Budapest, Singapore, NYC and we’re onboarding joiners remotely for now.
We’re a little overloaded at the moment, best if you know someone in @TransferWise who can refer you.
We’re a little overloaded at the moment, best if you know someone in @TransferWise who can refer you.
19/ Phew. This was just the highlights. Continue to the Q1 summary on our blog. https://transferwise.com/gb/blog/mission-update-q1-20">https://transferwise.com/gb/blog/m...
