1/10
Plenty of great tourism business tips from today& #39;s @Wellington_NZ business livestream with Jake Downing from @WetaWorkshop, Steve Martin from @jamescookhotel, Hamish Mexted at @ConvexAccounts.
"Put on your own oxygen mask first, then you can help others and your business"
2/10
"Know what #COVID19nz Alert Level you can open at" so you can think about timelines, what you& #39;ll need and how you& #39;ll operate. "Be ready when the gun goes off, so you& #39;re able to operate from the the first day possible"
3/10
"Understand what your skills you have in your team" - is anyone a photographer, know how to make a video, is a really great talker...
"what else could you deliver with your resources?"
4/10
"how might you deliver an existing product or new product at each stage of #covid19nz alert level or recovery stage?"
Bubble #tourism market now, local market returning next, then domestic and international much later on.
5/10
"Don& #39;t expect the same returns in your pricing in the new post- #COVID19nz world" and what is your minimal viable revenue?
Don& #39;t discount! Hold your price + explain to customers the value of any extra experience you can offer, that doesn& #39;t necessarily cost you much more.
6/10
He waka eke noa - we are all in this together - Jake Downing at @WetaWorkshop says "now is the time for joined hands" as tourism operators and communities and as we collectively put #Wellington and #NewZealand back on the map.
7/10
What are your #tourism business success measure beyond the usual bums on seats and volume numbers game? Think about the wider social value of your offering or keeping yours as a sustained / sustainable business.
8/10
"Feelings. Facts. Fix it."
A brilliant leadership mantra / conversation approach for tough times talking to staff, guests (or for me: my kids) from Steve Martin @jamescookhotel @Wellington_NZ. Acknowledge feelings, talk facts, look at scenarios and and take action together
9/10
As we move fast and make lots of decisions in a new environment "take time to record your decisions and why." You& #39;ll find these useful resource to fall back on as you go forward.
10/10
"We& #39;ve all been wishing for time to work ON our business not IN it, so let& #39;s embrace this opportunity"
Kia kaha, look after yourself and reach out if you need a hand.
You can follow @JamesLamb_.
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