Dammit, during #COVID19 isolation working from home is NOT the time for @Xfinity @comcast internet service to go down! We’ve rebooted the modem, etc. and NOTHING. It’s not on our end. PLEASE FIX!

My husband has the My Account app. He had to initiate an inquiry to find out what was going on. It said “maintenance in your area.” Why can’t @comcast PROACTIVELY inform customers of this? We should not have had to reach out ourselves!