Do you manage teams that are now working remotely? My 8 top tips in this thread can be returned to time and again to check you’re covering all the right bases... #remotework #virtualnotdistant #leadership @CIPD 1/9
1. Get to know your team members.

Home situations change day to day, week by week.

Juggling childcare? Live with a key worker? How’s their motivation? Do they know your expectations? Ask create opportunities for 1:1 check-ins.Ask “how are you?” Ask it twice. And mean it.
2. Set clear expectations for communication

How will they know who to ask? Ensure that the same people aren’t always the ones answering. Set up buddies. How will they know if/when people are free? Use tech to show “available/busy/do not disturb”
3. Set clear expectations for work

Set SMART objectives. Explain what and WHY of evidence that’s required.Explain and share the impact of that evidence and what’s done with it. Set short deadlines to help motivation.Balance trust & accountability - tell staff they’re trusted.
4. Replicate office routines

What normally works well to motivate and build your team vibe? Don’t forget end of day - staff need closure and permission to switch off. Chance to share daily achievements too. Have a virtual lunch break or “quarantinies” on a friday 🍸
5. Don’t forget the positive

Reward and recognise. Motivate through achievements and progress made against clear success criteria. Narrate specific praise for behaviours that will help all staff. Individual and group praise is vital for performance. Have fun, create smiles!
6. Use Tech tools

This is a perfect chance to upskill your teams in IT skills. Use your teams strengths to teach others or use the wealth of online free tutorials.

Quiz software is great to build knowledge and create low stakes learning and fun competition. I love mentimeter
7. Reinforce your company culture

Part of replicating routines is to keep your culture or to introduce new norms. Have fun and involve the whole team in tasks that foster a team spirit. Keep engaged and bring the best of your workplace ethos to your staff.
8. Make time to listen

Engage with staff, hear their views, get their agreement and buy-in to this new way of working. Avoid simply “my email is always open” and create 1:1 and group time for discussion, thinking and collaboration. Role model being open about how you feel.
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