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Read this article with interest this morning. Now a boring thread again about my day job..... https://www.reuters.com/article/us-health-coronavirus-britain-path-speci-idUSKBN21P1VF
A reasonable percentage of my Cyber career has been dealing with major incidents. Not pandemics, but business-impacting, potentially multi-million dollar costing outcomes. What IS similar, is that they often always start small, with very little data or evidence....
They are incidents which change often by the minute, certainly by the hour as we find out what's going on. I've made decisions early in those processes which in hindsight were either too early, or too late. But I made a call at the time with the data I had (or didn't have)....
Now those decisions (as per COVID) can quite rightly be scrutinised at any point, as they should. It's what I get paid for. But I've worked on incidents where I have done nothing, which escalated into doing something huge, in very short periods of time.....
I've made more right decisions than wrong ones, but for different reasons. Experience, expertise, sometimes even a hunch (yep, really, if I have to). It's VERY easy to say at a later point whether that was right and wrong....
(we call them Retros and we do them after every major incident to be able to learn from them). Well after the event, we have all the data, all the differing decision making & people, all the chat, all the meeting notes. We don't have all that when making the actual decisions.
So on COVID, I know jack shit. But can a CMO make a wrong decision? Of course. Will time show that other decisions could have been made. Absolutely. Has the data changed significantly as this has progressed. Without a doubt.
Now slag Boris all you want, and rightly. And his minions. But Whitty and Vallance and their teams? That seems hugely unfair and unless you live in their world, it's almost impossible to know. These people have Professorships & decades of experience.
What will be fascinating when this is all over, is the GLOBAL response and learnings, not just the UK.
But I also understand people want someone or something to blame. Natural.
Thankfully in my day job we don't do the blame game! We learn and adapt and make sure it doesn't happen again.....
Thankfully in my day job we don't do the blame game! We learn and adapt and make sure it doesn't happen again.....
